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Online: Studying online gives you total flexibility to study when and where works for you. You'll have access to a set of online learning tools, including study materials written by our team of specialist authors, links to useful websites and resources, and forums where you can share your thoughts and ideas with other learners.
| Start date | Application closing date | Duration | Price | |
|---|---|---|---|---|
| 17 March 2025 | 03 March 2025 | 16 weeks | £665 | Apply now |
What is the Level 2 Certificate in Housing Practice?
This qualification will give you a basic understanding of housing and introduce you to some of the skills and knowledge necessary to participate in housing related activities.
Successful completion of this qualification will prepare you for the Level 3 Certificate in Housing Practice.
Who is this qualification for?
- People who are new to housing or work in a frontline position who want to improve their general awareness of housing
- People working in housing who wish to gain an initial qualification
- People not currently working in housing but considering a frontline housing position as a career option
- Tenants, residents and board members wishing to enhance their personal involvement and understanding of housing.
The Housing Academy will accept learners who meet the follow criteria:
- Are 18+ (please note that this is a Housing Academy stipulation for all learners)
- Are confident in using IT and have access to a computer.
- Have the potential and opportunity to gain the qualification.
- Are aware that this qualification will be assignment based as the Housing Academy’s chosen method of assessment and that other Centres may be approved for other assessment methodologies.
- Are aware that they must demonstrate an understanding of all the Learning Outcomes to achieve each unit of study within the qualification.
Level 2 descriptors
Please read the following level 2 descriptors that indicate the level that a learner must be working at to achieve the qualification and are confident that they are able to meet these requirements:
Knowledge descriptors
- You have knowledge and understanding of facts, procedures, and ideas in an area of study or field of work to complete well-defined task and address straightforward problems
- You can interpret relevant information and ideas
- You are aware of a range of information that is relevant to the area of study or work
Skills descriptor
- You can select and use relevant cognitive and practical skills to complete well-defined, generally routine tasks and address straight forward problems
- You can identify, gather, and use relevant information to inform actions
- You can identify how effective actions have been
How long will it take?
- Approximately 16 weeks, with an average of six-eight hours study a week.
What will you learn?
The Level 2 Certificate in Housing Practice provides a general introduction to the housing sector. It has four units:
- Housing provision and housing organisations
- Customer service for housing
- Assets, repairs and maintenance
- Professional development in housing
How to apply
You can apply to study this qualification by selecting a start date from the table at the top of this page and completing our online application form. You will need to sign in or create a 'My CIH' account. You can find instructions below.
You will be asked to provide evidence of your qualifications and/or your experience of working in the housing sector as part of the application process.
You will be asked to select a payment option during the application process.
To create your account, visit My CIH page and click the 'Sign up now' link to follow the steps to create your account. You can read our step-by-step guide to creating an account.
If you already have a My CIH account, just follow the sign in by entering your email address and password as usual.
Are you having trouble logging in or creating your account? Please read our step-by-step guide or call our membership services team on 024 7685 1700 or email membership.services@cih.org.
Individuals or purchasers (making the booking on an individual’s behalf) booking onto all courses are required to pay their full fees within seven days of receipt of the invoice or prior to the start date* of the course.
Payment can be made by credit or debit card.
Failure to complete payment prior to the start date may mean that your course date will need to be changed or services stopped.
*The start date is the day of the advertised closing date for applications.
If payment for fees is to be made by the individual’s organisation, a purchase order is required.
It is the individual’s responsibility to provide this to CIH at the time of booking so please ensure you have this to hand before you begin your application.
What can I expect as a CIH Housing Academy learner?
We will support you throughout your qualification, offering guidance when personal or work-related problems arise that may affect your studies.
- At the beginning of the qualification you will be provided with a brief introduction to the qualification and information on how it is delivered, structured and assessed.
- You will be allocated an academic tutor who will offer you support throughout your qualification.
- You can contact your tutor through ‘Moodle messenger’ when logged in to our online learning platform, Moodle.
- Your tutor will mark your assignments and give you feedback as well as providing you with advice and support on any academic issues.
- You will be able to communicate and share ideas with other students via Moodle.
Online plus: combining all the benefits of online study with the addition of three face-to-face learning days or several tutor virtual tutor-led sessions. These virtual sessions offer the opportunity to interact and share knowledge with other learners and tutors but still benefit from studying around work and life commitments.
| Start date | Application closing date | Duration | Price | |
|---|---|---|---|---|
| 03 February 2025 | 20 January 2025 | 16 weeks | £1030 | Apply now |
What is the Level 2 Certificate in Housing Practice?
This qualification will give you a basic understanding of housing and introduce you to some of the skills and knowledge necessary to participate in housing related activities.
Successful completion of this qualification will prepare you for the Level 3 Certificate in Housing Practice.
Who is this qualification for?
- People who are new to housing or work in a frontline position who want to improve their general awareness of housing
- People working in housing who wish to gain an initial qualification
- People not currently working in housing but considering a frontline housing position as a career option
- Tenants, residents and board members wishing to enhance their personal involvement and understanding of housing.
The Housing Academy will accept learners who meet the follow criteria:
- Are 18+ (please note that this is a Housing Academy stipulation for all learners)
- Are confident in using IT and have access to a computer.
- Have the potential and opportunity to gain the qualification.
- Are aware that this qualification will be assignment based as the Housing Academy’s chosen method of assessment and that other Centres may be approved for other assessment methodologies.
- Are aware that they must demonstrate an understanding of all the Learning Outcomes to achieve each unit of study within the qualification.
Level 2 descriptors
Please read the following level 2 descriptors that indicate the level that a learner must be working at to achieve the qualification and are confident that they are able to meet these requirements:
Knowledge descriptors
- You have knowledge and understanding of facts, procedures, and ideas in an area of study or field of work to complete well-defined task and address straightforward problems
- You can interpret relevant information and ideas
- You are aware of a range of information that is relevant to the area of study or work
Skills descriptor
- You can select and use relevant cognitive and practical skills to complete well-defined, generally routine tasks and address straight forward problems
- You can identify, gather, and use relevant information to inform actions
- You can identify how effective actions have been
How long will it take?
- Approximately 16 weeks, with an average of six-eight hours study a week.
What will you learn?
The Level 2 Certificate in Housing Practice provides a general introduction to the housing sector. It has four units:
- Housing provision and housing organisations
- Customer service for housing
- Assets, repairs and maintenance
- Professional development in housing
How to apply
You can apply to study this qualification by selecting a start date from the table at the top of this page and completing our online application form. You will need to sign in or create a 'My CIH' account. You can find instructions below.
You will be asked to provide evidence of your qualifications and/or your experience of working in the housing sector as part of the application process.
You will be asked to select a payment option during the application process.
To create your account, visit My CIH page and click the 'Sign up now' link to follow the steps to create your account. You can read our step-by-step guide to creating an account.
If you already have a My CIH account, just follow the sign in by entering your email address and password as usual.
Are you having trouble logging in or creating your account? Please read our step-by-step guide or call our membership services team on 024 7685 1700 or email membership.services@cih.org.
Individuals or purchasers (making the booking on an individual’s behalf) booking onto all courses are required to pay their full fees within seven days of receipt of the invoice or prior to the start date* of the course.
Payment can be made by credit or debit card.
Failure to complete payment prior to the start date may mean that your course date will need to be changed or services stopped.
*The start date is the day of the advertised closing date for applications.
If payment for fees is to be made by the individual’s organisation, a purchase order is required.
It is the individual’s responsibility to provide this to CIH at the time of booking so please ensure you have this to hand before you begin your application.
What can I expect as a CIH Housing Academy learner?
We will support you throughout your qualification, offering guidance when personal or work-related problems arise that may affect your studies.
- At the beginning of the qualification you will be provided with a brief introduction to the qualification and information on how it is delivered, structured and assessed.
- You will be allocated an academic tutor who will offer you support throughout your qualification.
- You can contact your tutor through ‘Moodle messenger’ when logged in to our online learning platform, Moodle.
- Your tutor will mark your assignments and give you feedback as well as providing you with advice and support on any academic issues.
- You will be able to communicate and share ideas with other students via Moodle.
