Choose your study method
Studying online gives you total flexibility to study when and where works for you. You'll have access to a set of online learning tools, including study materials written by our team of specialist authors, links to useful websites and resources, and forums where you can share your thoughts and ideas with other learners.
| Start date | Application closing date | Duration | Price | |
|---|---|---|---|---|
| 10 February 2025 | 27 January 2025 | 12 months | £2410 | Apply now |
| 24 March 2025 | 10 March 2025 | 12 months | £2410 | Apply now |
| 05 May 2025 | 21 April 2025 | 12 months | £2410 | Apply now |
| 28 July 2025 | 14 July 2025 | 12 months | £2410 | Apply now |
| 22 September 2025 | 08 September 2025 | 12 months | £2410 | Apply now |
| 03 November 2025 | 20 October 2025 | 12 months | £2410 | Apply now |
Register your interest
If you're thinking of studying this qualification with CIH Housing Academy, please complete our enquiry form to register your interest. A member of our dedicated qualification team will be in touch with more information and to discuss your learning opportunities.
Alternatively, you can contact us via email at housing.academy@cih.org or call 024 7685 1700.
What is the Level 4 Certificate in Managing Housing Maintenance?
The Level 4 Certificate in Managing Housing Maintenance is a one year vocational qualification and is at the same level of learning as the first year of an undergraduate degree.
The objective of this qualification is to provide you with the knowledge required to manage a housing maintenance service. All learners must study ethics and professional practice which supports the development of their own personal growth and engagement in learning and housing.
- By using the credits gained through completing the "Professional practice skills for housing" and "Managing people and change" units in this qualification, you could go on to complete the Level 4 Certificate in Housing.
- On completion you will be able to progress to Level 5 Diploma in Housing and CIH Chartered membership CIHCM.
Who is this qualification for?
The CIH Level 4 qualifications are for individuals in or aspiring to a supervisory or management role in housing. They are designed to explore in greater depth the contextual and specialised knowledge for the housing professional.
Experience requirements
- You should be working in housing or a housing related industry, preferably at a management or supervisory level.
- You should, as a minimum requirement, have completed one of the following:
- The CIH Level 3 Certificate in Housing Practice
- An equivalent Level 3 qualification or higher
Learners must also meet the follow criteria:
- 18+
- Are working or resident in the UK or Ireland
- Are confident in using IT and have access to a computer.
- Have the potential and opportunity to gain the qualification
- Are aware that this qualification will be assignment based as the Housing Academy’s chosen method of assessment and that other Centres may be approved for other assessment methodologies.
- Are aware that they must demonstrate an understanding of all the Learning Outcomes to achieve each unit of study within the qualification.
Level 4 descriptors
Please read the following level 4 descriptors that indicate the level that a learner must be working at to achieve the qualification and are confident that they are able to meet these requirements.
Knowledge descriptor
- You have practical, theoretical, or technical knowledge and understanding of a subject or field of work to address problems that are well defined but complex and non-routine
- You can analyse, interpret, and evaluate relevant information and ideas.
- You are aware of the nature of approximate scope of the area of study or work
- You have an informed awareness of different perspectives or approaches within the area of study or work
Skills descriptor
- You can identify, adapt, and use appropriate cognitive and practical skills to inform actions and address problems that are complex and non-routine while normally fairly well defined.
- You can review the effectiveness and appropriateness of methods actions and results.
How long does it take?
- 12 months, with an average of eight hours study a week.
What will you learn?
You'll need to complete six mandatory units:
- Professional practice skills for housing
- Managing people and change
- Performance management for responsive repairs
- The legal framework for repairs and maintenance
- Financial management for repairs and maintenance
- Sustainable repairs and maintenance.
How to apply
You can apply to study this qualification by selecting a start date from the table at the top of this page and completing our online application form.
You will be asked to provide evidence of your qualifications and/or your experience of working in the housing sector as part of the application process, and may be eligible to claim Recognised Prior Learning (RPL) for the professional practice skills in housing unit.
You will be asked to select a payment option during the application process.
Individuals or purchasers (making the booking on an individual’s behalf) booking onto all courses are required to pay their full fees within seven days of receipt of the invoice or prior to the start date* of the course.
Payment can be made by credit or debit card.
Failure to complete payment prior to the start date may mean that your course date will need to be changed or services stopped.
*The start date is the day of the advertised closing date for applications.
If payment for fees is to be made by the individual’s organisation, a purchase order is required.
It is the individual’s responsibility to provide this to CIH at the time of booking so please ensure you have this to hand before you begin your application.
What can I expect as a CIH Housing Academy learner?
We will support you throughout your qualification, offering guidance when personal or work-related problems arise that may affect your studies.
- At the beginning of the qualification you will be provided with a brief introduction to the qualification and information on how it is delivered, structured and assessed.
- You will be allocated an academic tutor who will offer you support throughout your qualification.
- You can contact your tutor through ‘Moodle messenger’ when logged in to our online learning platform, Moodle.
- Your tutor will mark your assignments and give you feedback as well as providing you with advice and support on any academic issues.
- You will be able to communicate and share ideas with other students via Moodle.
Online plus combines all the benefits of online study with the addition of six face-to-face learning days or a comparable number of virtual tutor-led sessions. These virtual sessions offer the opportunity to interact and share knowledge with other learners and tutors but still benefit from studying around work and life commitments.
Register your interest
If you're thinking of studying this qualification with CIH Housing Academy, please complete our enquiry form to register your interest. A member of our dedicated qualification team will be in touch with more information and to discuss your learning opportunities.
Alternatively, you can contact us via email at housing.academy@cih.org or call 024 7685 1700.
What is the Level 4 Certificate in Managing Housing Maintenance?
The Level 4 Certificate in Managing Housing Maintenance is a one year vocational qualification and is at the same level of learning as the first year of an undergraduate degree.
The objective of this qualification is to provide you with the knowledge required to manage a housing maintenance service. All learners must study ethics and professional practice which supports the development of their own personal growth and engagement in learning and housing.
- By using the credits gained through completing the "Professional practice skills for housing" and "Managing people and change" units in this qualification, you could go on to complete the Level 4 Certificate in Housing.
- On completion you will be able to progress to Level 5 Diploma in Housing and CIH Chartered membership CIHCM.
Who is this qualification for?
The CIH Level 4 qualifications are for individuals in or aspiring to a supervisory or management role in housing. They are designed to explore in greater depth the contextual and specialised knowledge for the housing professional.
Experience requirements
- You should be working in housing or a housing related industry, preferably at a management or supervisory level.
- You should, as a minimum requirement, have completed one of the following:
- The CIH Level 3 Certificate in Housing Practice
- An equivalent Level 3 qualification or higher
Learners must also meet the follow criteria:
- 18+
- Are working or resident in the UK or Ireland
- Are confident in using IT and have access to a computer.
- Have the potential and opportunity to gain the qualification
- Are aware that this qualification will be assignment based as the Housing Academy’s chosen method of assessment and that other Centres may be approved for other assessment methodologies.
- Are aware that they must demonstrate an understanding of all the Learning Outcomes to achieve each unit of study within the qualification.
Level 4 descriptors
Please read the following level 4 descriptors that indicate the level that a learner must be working at to achieve the qualification and are confident that they are able to meet these requirements.
Knowledge descriptor
- You have practical, theoretical, or technical knowledge and understanding of a subject or field of work to address problems that are well defined but complex and non-routine
- You can analyse, interpret, and evaluate relevant information and ideas.
- You are aware of the nature of approximate scope of the area of study or work
- You have an informed awareness of different perspectives or approaches within the area of study or work
Skills descriptor
- You can identify, adapt, and use appropriate cognitive and practical skills to inform actions and address problems that are complex and non-routine while normally fairly well defined.
- You can review the effectiveness and appropriateness of methods actions and results.
How long does it take?
- 12 months, with an average of eight hours study a week.
What will you learn?
You'll need to complete six mandatory units:
- Professional practice skills for housing
- Managing people and change
- Performance management for responsive repairs
- The legal framework for repairs and maintenance
- Financial management for repairs and maintenance
- Sustainable repairs and maintenance.
How to apply
You can apply to study this qualification by selecting a start date from the table at the top of this page and completing our online application form.
You will be asked to provide evidence of your qualifications and/or your experience of working in the housing sector as part of the application process, and may be eligible to claim Recognised Prior Learning (RPL) for the professional practice skills in housing unit.
You will be asked to select a payment option during the application process.
Individuals or purchasers (making the booking on an individual’s behalf) booking onto all courses are required to pay their full fees within seven days of receipt of the invoice or prior to the start date* of the course.
Payment can be made by credit or debit card.
Failure to complete payment prior to the start date may mean that your course date will need to be changed or services stopped.
*The start date is the day of the advertised closing date for applications.
If payment for fees is to be made by the individual’s organisation, a purchase order is required.
It is the individual’s responsibility to provide this to CIH at the time of booking so please ensure you have this to hand before you begin your application.
What can I expect as a CIH Housing Academy learner?
We will support you throughout your qualification, offering guidance when personal or work-related problems arise that may affect your studies.
- At the beginning of the qualification you will be provided with a brief introduction to the qualification and information on how it is delivered, structured and assessed.
- You will be allocated an academic tutor who will offer you support throughout your qualification.
- You can contact your tutor through ‘Moodle messenger’ when logged in to our online learning platform, Moodle.
- Your tutor will mark your assignments and give you feedback as well as providing you with advice and support on any academic issues.
- You will be able to communicate and share ideas with other students via Moodle.
