Meet our tutors

I have been working in the housing field since 1985 when I joined Irwell Valley Housing Association. I moved to Rochdale Council in 1989 where I worked in a variety of roles – starting as a housing officer and ending my time there as a strategy and communications manager – including developing policy. I then became involved in training and teaching – and have been involved in online tutoring and delivery since 2007 at levels four and five. I have a BSc (Hons) in Housing Studies and a Post Graduate Certificate in Education. I am also a qualified assessor and internal verifier.

Tutor at:

• Level 4 Certificate in Housing
• Level 5 Diploma in Housing

I’ve been working in housing education since late 2007, teaching CIH qualifications at level two and above. Prior to that, I worked in the housing sector on the housing management side for approximately 10 years, for both councils and housing associations. I now work as a housing tutor, internal verifier and occasional author of learning materials.

Tutor at:

• Level 2 Certificate in Housing Practice
• Level 3 Certificate in Housing Practice
• Level 3 Certificate in Providing Homelessness Services
• Level 4 Certificate in Housing
• Level 5 Diploma in Housing

I have over 25 years’ experience in housing management. I have worked for three councils, an ALMO and a housing association. I have held a variety of positions in both general needs and supported housing including managing a community alarm service and a housing options team. I began working as a tutor for CIH in 2012.

Tutor at:

• Level 3 Certificate in Housing Practice
• Level 3 Certificate in Providing Homelessness Services
• Level 4 Certificate in Housing

Carrie has over 15 years’ experience of working in the housing sector delivering training, qualifications and consultancy services. She has presented to a variety of audiences including tenants, private landlords, letting agents, social landlords, property surveyors and board members.

As a landlord, and owner of a successful letting agency, she spent five years as non-executive director with the Residential Landlords Association.

Carrie has authored, and is tutor for, the current CIH Housing Academy Level 2 Award in Letting and Managing Residential Property and the Level 3 Certificate in Letting and Managing Residential Property qualifications.

Tutor at:

• Level 2 Certificate in Housing Practice
• Level 2 Certificate in Letting and Managing Residential Property
• Level 3 Certificate in Letting and Managing Residential Property
• Level 3 Certificate in Housing Maintenance and Asset Management

I completed a degree in Housing Management and Development in 1996 and studied a masters in social policy which was completed 1998.

I have more than 20 years’ experience teaching housing units including housing law, policy and management and was the course director for the BA Housing Policy and Practice programme at London South Bank University for 11 years. Before teaching, I provided legal advice on specific areas such as homelessness, tenancy matters, and disrepairs.

I have also undertaken a range of consultancy work within the social housing sector devising and delivering bespoke courses for local authorities and housing associations.

Tutor at:

• Level 3 Certificate in Housing Practice
• Level 3 Certificate in Providing Homelessness Services
• Level 4 Certificate in Housing

I worked in local authority housing for 14 years before taking up teaching housing for Cornwall College for 20 years where I designed and then delivered its Foundation Degree in Housing. Eventually, I was made redundant and then took retirement. While I was lecturing in housing I also worked for the CIH for which I have tutored level three to five courses since 2004 and, when it existed, a postgraduate programme which ran in conjunction with De Montfort University. I have also been an associate tutor at Cardiff Metropolitan University.

Tutor at:

• Level 3 Certificate in Housing Practice
• Level 4 Certificate in Housing
• Level 5 Diploma in Housing

I have spent almost 40 years working in housing, including executive and non-executive roles in Northern Ireland, the Republic of Ireland, Wales and Belgium. I have more than 25 years’ experience teaching housing and planning related matters at university level. I am a former chair of the International Federation for Housing and Planning’s Housing and Urban Settlements Working Group, and I currently serve as a member of the International Advisory Board for the UK Collaborative Centre for Housing Evidence (CaCHE).

Tutor at:

• Level 4 Certificate in Housing
• Level 5 Diploma in Housing

I have been in the housing sector for 30+ years and have held various academic and training roles at CIH from levels two to seven. I am a qualified teacher and internal quality assessor with a postgraduate diploma in housing, and CIPD member. I am a CIH Fellow and now sit on the Fellowship Admissions Panel. I have been deputy director at CHS, a board member of Rooftop, and a mentor for the Housing Diversity Network and Chwarae Teg. My other main role is CEO of erosh, a membership organisation for staff working with older people with its own quality standards framework.

Tutor:

• Level 2 Certificate in Housing Practice
• Level 3 Certificate in Housing Practice
• Level 3 Certificate in Providing Homelessness Services
• Level 4 Certificate in Housing
• Level 5 Diploma in Housing

I’m a tutor with the Housing Academy working and supporting learners at level two, three and four and have worked for CIH as a tutor for the last two years.

Although I initially studied (and taught) law, I have focused on housing for a number of years with an extensive background working with learners in the areas of homelessness, social housing as well as the private rented sector.

I’m based in Northern Ireland, but I support learners throughout the UK.

The best aspect of this role is seeing learners develop in their knowledge and confidence as they progress with their qualifications.

Tutor at:

• Level 2 Certificate in Housing Practice
• Level 3 Certificate in Housing Practice
• Level 4 Certificate in Housing

I have been a Housing Academy tutor for many years and prior to that had over 20 years of housing management experience with several housing associations throughout London and the South East. I am a Fellow of Chartered Institute of Housing and have a PGCE qualification from Greenwich University.

Tutor at:

• Level 2 Certificate in Housing Practice
• Level 3 Certificate in Housing Practice

I am looking forward to supporting you during your course. I have many years’ experience in supporting learners, through standalone qualifications and apprenticeships, to develop their housing knowledge and skills, alongside improving other transferable skills that are important in different working and personal environments. I am committed to lifelong learning and always curious about learning new things, and I enjoy supporting others to do the same.

Tutor at:

• Level 2 Certificate in Housing Practice
• Level 3 Certificate in Housing Practice
• Level 4 Certificate in Housing
• Level 5 Diploma in Housing

My journey has been from being a secondary school teacher, into the homelessness sector where I worked as a support and resettlement worker, project manager and board member, then tutoring and training in housing, and leadership and management. I have a Philosophy degree, PGCE, and  Post-Grad Diploma in Management. I have more than 20 years experience working with CIH qualifications in different roles and contexts, including working with residents and service users, front-line staff, senior managers and boards. I have done this in-house for housing organisations, at colleges, independent training providers and universities.

Bryony started out in youth homelessness at Centrepoint Soho and has subsequently worked in housing advice, research, resident participation, strategy and enabling, community led housing and academic roles. She was previously a senior lecturer in Housing at UWE, Bristol. Following the closure of the housing programme at UWE Bryony has worked in strategic housing roles for various local authorities whilst also working as a tutor and author for the CIH.
Bryony is a RICS chartered surveyor as well as CIH professional and her academic interests focus on housing policy, housing development and the role of local government in housing policy.

I work as a consultant in asset management, working for local authority and housing association clients at the strategic level. I've been doing this for about 30 years.

My background is in construction, and I'm qualified as a building surveyor. I went back to further education in my mid 30s, so know how daunting it can feel to return to academia after a long break. 
I'm here to help students succeed, and will do all I can to help you through your studies. 

In my spare time I like cycling and cooking. 

I have worked in the social housing sector since 2008, starting out as an apprentice before moving into roles across allocations, welfare benefits, and income management. Following my career in housing, I moved into delivering, assessing, authoring, and quality assuring housing and property management qualifications as well as apprenticeships, and have loved bringing my knowledge and experience to the sector to support training and delivery nationally. Having completed my own CIH qualifications as well as a degree in Psychology, I have experience of being a learner myself and navigating both online and face to face learning whilst working full time. 

Working backwards, (1999 – present) currently, my company, Open Communities Ltd, works with local communities made up of tenants and leaseholders living on regeneration estates – providing independent and impartial advice to communities going through regeneration/redevelopment of their homes and communities.  Our work is based around ensuring that residents have a strong voice in shaping the regeneration/redevelopment proposals and that their rights are protected throughout the process.

• I secured an Honours Degree in Housing Studies (2:1) at Liverpool John Moores University in 1997.
• I completed a HND (Higher National Diploma) in Estate Management at the North East Wales Institute in Wrexham in 1994.
• I completed my teaching qualification, PGCE (Post Graduate Certificate in Education) in 2003 at Deeside College (now Coleg Cambria).