Dates Times
10 October 2024 10:00 - 16:00
15 January 2025 10:00 - 16:00
£235 +VAT
£375 +VAT

Develop your knowledge and confidence to be able to manage leasehold properties effectively. Understand the leasehold legal framework and explore the day to day practicalities and challenges in managing leasehold properties.

With around 4.3 million leasehold properties in England and Wales and social landlords increasingly adding to their leasehold stock, getting leasehold management right is ever more important. This online training course will cover the leasehold legal framework, as well as exploring the day to day practicalities and challenges in managing leasehold properties.

What will I learn?

Across the two sessions, you will gain a full understanding of leasehold management. Following the first session you will be able to:

  • Identify the lease terms you need to be aware of to ensure you can recover the cost of services, repairs and major works
  • Differentiate between what can and cannot be charged for in a service charge
  • Apply good practice in calculating service charges
  • Apply the legislation and case law that governs what service costs can be recovered and how costs can be recouped
  • Explain how service charges may be challenged by leaseholders
  • Apply practical guidance on how to recover service charge debts

Who should attend?

All those looking to expand their knowledge on leasehold management, this includes, housing officers, managers and directors. This training would also be benefical to finance managers, asset managers and leasehold and home ownership managers.

Please note: The content of this course is predominantly England based; however, if you require Scotland, Welsh or Northern Ireland content, we can accommodate this. When booking your place, please let us know in the learning needs box on your booking, and we'll be in touch to discuss.

Benefits of attending

Here at CIH, we want to provide everyone in housing with the skills and knowledge needed to keep up with the ever-changing environment. Our online training has been developed by expert professionals on critical topics and allows you to apply the learning to your day job.

Your trainer

Trainer: Helen Muir specialises in leasehold and service charge management and has been working in this field for twenty-eight years. She held senior roles for two large housing groups before becoming an independent consultant and trainer, specialising in service charge and leasehold management, service charges and affordable home ownership.

How to book your place

You can book your place by selecting 'Pay now' at the top of this page and completing our online application form. You will need to sign in or create a 'My CIH' account. You can find instructions below.

Before booking, please ensure you have your payment details to hand, and a PO number if your organisation is paying for your training.

Creating a My CIH account

To apply for this training course you will need to register for a My CIH account.

To create your account, visit My CIH page and click the 'Sign up now' link to follow the steps to create your account. You can read our step-by-step guide to creating an account.

If you already have a My CIH account, just follow the sign in by entering your email address and password as usual.

Are you having trouble logging in or creating your account? Please read our step-by-step guide or call our membership services team on 024 7685 1700 or email

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