Housing providers have a key role in working with residents to help alleviate financial hardship. Eviction should be a last resort with proactive support provided before any legal route is explored. The costs involved in ending tenancies due to arrears can usually be avoided with upfront support for tenants. This is also the more ethical approach to ensuring that no one affected by the cost-of-living crisis loses their home due to rising bills and expenses that cannot be avoided.

There are lots of approaches being used across different housing providers that can help tenants keep their tenancies, such as budget planning, benefit searches, and energy and utilities financial wellbeing. You can read more about these approaches in our content library below.