The best way to stimulate ideas and thought is by seeing others doing good practice and work. Our members told us they wanted to see more practical examples to help them in their own day to day work and so you can read our case studies below on this subject.
If you have a great story to tell of good practice, a document or file that you're proud to share or generally want to shout about the great work you're doing, please email our team using the button below. We'd love to hear from you!
Research study
A report commissioned by CIH, funded by the Wheatley Group and conducted by the Democratic Society.
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Link Group
Find out about how Link Group's new communication strategy helped them win a Scottish Housing Award in 2023.
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Merthyr Tydfil CBC
Find out about how a regeneration project became a community hub and won a housing innovation award.
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ACHA
Find out how Argyll Community Housing Association manages their tenant scrutiny to maximise engagement.
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Choice Housing
Find out more about how Choice use their Good Relations Week to engage with tenants.
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Ark Housing
Read how Ark Housing use their pop-up community events to empower their tenants' voice.
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Woven
Woven put tenants at the heart of their services and invite participation and tenant involvement.
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Excellence in customer service
See the entries at the heart of tenant engagement from our Scotland Housing Awards 2024.
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Excellence in tenant scrutiny
See the entries giving tenants a voice at the table from our Scotland Housing Awards 2024.
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Excellence in communications
See the entries talking and listening to customers from our Scotland Housing Awards 2024.
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