#ShineALight was launched by Chartered Institute of Housing president, Aileen Evans in 2020 with mental health charity Mind, to help housing organisations raise their game on mental health.




Housing professionals often work in stressful conditions which can have a negative impact on their mental health. They often work in isolated environments, sometimes work with tenants who are in crisis, and have limited opportunities to obtain support for their mental health.

Poor mental health affects one in four of us in any given year. It can make it more difficult to deal with everyday life, and that includes maintaining a tenancy. When it comes to mental health, housing professionals and tenants are in it together.

#ShineALight toolkits

Working closely with Mind, housing organisations and tenants, Aileen and the Chartered Institute of Housing have produced two #ShineALight toolkits to help the housing sector better respond to mental health challenges.

Aileen has implemented a wide range of workplace and workforce initiatives in her role as chief executive of Grand Union Housing Group, said her decision to focus on mental health and wellbeing during her presidency of CIH was an opportunity “to give something back to the profession and the people that supported me in my career.”

“As housing professionals, we need to equip ourselves to be mental-health aware, because if we are unwell - if we can’t bring compassion into what we do - then we can risk failing people from whom everyone else may have already walked away. People look to us for a home. We can’t walk away from our responsibility. My campaign is called Shine a Light, because that’s what I want to do – shine a light on mental health in housing. Because if we can’t talk about a problem, we can’t be part of the solution."

Mental health at work
This guide was produced to help employers in the housing sector better support their employees with their mental health. It includes steps you can take to create an environment where everyone feels safe, secure and valued.
Download the toolkit
Supporting communities
This guide will help organisations when working with tenants and customers who may be experiencing mental health problems, aiming to help individuals and teams reflect on their behaviours to be part of the solution, never part of the problem.
Download the toolkit
Wellbeing at Work
New research carried out by Jo Richardson and Andrew Mitchell at DeMontfort University, tells the story of working in housing and homelessness services and wellbeing support experienced through the pandemic.