Chartered Institute of Housing (CIH) and National Housing Federation (NHF) talked to members from all areas of the social housing spectrum about these issues and how we can respond. There was an acknowledgement that we want to and must do better as a sector.
The Better Social Housing Review was set up in June 2022 by CIH and NHF to tackle these social housing issues in England. The independent panel leading the review are diverse experts with direct experience of social housing and a passion for improving its quality. They aim to make practical recommendations to housing associations, the government, and everyone responsible for social housing to help achieve that.
Gavin Smart | Chief executive of CIH
All tenants of social housing should be able to live in good quality, well-managed homes and be treated with dignity and respect. Where this is not the case, we must put that right. I welcome the insight an independent panel will bring, taking time to engage with residents, communities, partners, and staff to understand where improvements are needed and to make recommendations to the sector that will fix what is wrong and develop greater trust between landlords and tenants. As the professional body for housing, we look forward to supporting the sector to progress the recommendations provided to deliver the right mix of knowledge, skills, behaviours, and values to ensure a quality home and service for all.