This was the sixth of a seven part webinar series which drilled into more of the detail for each of the chapters in the recently published charter for social housing residents – the social housing white paper. Jonathan Cox from HouseMark and Debbie Larner from CIH presented and discussed this chapter of the white paper.
Areas of focus were:
As part of LGBTQ+ history month we heard about the current situation across the sector, showcasing the work of organisations currently working in this space. We also listened to lived experiences of LGBTQ+ people who have been impacted and made homeless as a result of discrimination over the last 50 years.
We heard about the current situation across the sector, showcasing the work of organisations currently working in this space and demonstrating how we as a sector can improve the experiences that LGBTQ+ encounter in the social housing sector.
We were extremely happy to listen to a pre-recorded interview with Luchia Fitzgerald and Angela Cooper, 2 inspirational trailblazing LGBTQ+ women who founded the first Gay Liberation Front group in Manchester in the 1970's.
Chaired by Crystal Hicks from CIH north east regional group we heard from Debbie Larner head of knowledge and products at Chartered Institute of Housing and Nicola Hosfield from the social housing division at MHCLG. We found out more about the new professional standards being rolled out in 2021 by CIH, and the link between the social housing white paper and the professional standards.
Areas of focus were:
Please view the CIH Professional standards.
This was the fifth of a seven part webinar series which drilled into more of the detail for each of the chapters in the recently published charter for social housing residents – the social housing white paper. Our CIH policy experts and guest speaker Darren Hartley, Chief executive, TAROE Trust discussed what the proposals will mean in practice.
Areas explored were:
We heard from Sharon Thandi and Ellen Damlica from Penningtons Manches Cooper LLP and were provided with an introduction to basic concepts of board governance and the role, duties and responsibilities of being a board member. We received insights into what is involved in being a board member and what it means.
Areas of focus were
This was the fourth webinar of the series of seven which looked into the chapters of the charter for social housing residents in more detail. Will Perry from the Regulator of Social Housing outlined proposals to establish a new consumer regulation function, within the Regulator of Social Housing, that is proactive and holds all landlords to account for the services they deliver.
The third session in our 2020/21 Older People’s Housing series of events focussed on the issue of tackling domestic abuse. Our guest speaker was Heléna Herklots CBE, Older People’s Commissioner for Wales.
Aspects explored:
This webinar hosted by CIH West Midlands provided an opportunity to engage with representatives from Progress Housing Group and Together Housing Group and hear about about their innovative partnership that has led to improving diversity of thought at board level.
We found out how the associations worked together to develop a trainee board member programme that enables people to develop relevant skills and gain experience to secure future board positions.
Facilitators and participants shared their experiences and learning of how initiatives such as this can create opportunities for great governance through board diversity in the future.
We heard about the resources and tools that can be used to support employees and residents with their money and how one housing organisation has used the service to support their staff and residents.
We also learned:
This was the third webinar of the series of seven which looked into the chapters of the charter for social housing resident in more detail. We explored new mechanisms to ensure that residents are at the heart of building safety and feel safe in their home. We listened to recommended changes and learned more about where there are opportunities to shape key areas and what needs to be done now to prepare
This was the second of a seven part webinar series which drilled into more of the detail for each of the chapters in the recently published charter for social housing residents – the social housing white paper.
This chapter within the white paper focuses on good quality, decent homes and neighbourhoods, including access to green space, support for wellbeing, tackling ASB and a review of how homes are allocated.
This webinar looked at the specific proposals in more detail discussing opportunities to shape key areas and what you should be doing now to prepare.
The second session in our 2020/21 Older People’s Housing series of events focussed on the issue of older people and anti social behaviour.
Areas that were explored:
This was the first of a seven part webinar series which drilled into more of the detail for each of the chapters in the recently published charter for social housing residents – the social housing white paper.
The key themes covered were:
This virtual event was delivered partnership with the Institute of Leadership and Management. We heard from inspiring speakers from inside and outside of the housing sector, giving top tips and commentary with the aim of sharing good practice, enabling action.
This virtual event shined a spotlight on the value that tenants can bring to boards. We heard from Jenny Osbourne from TPAS who delivered a presentation on 'How do we put tenants at the heart of good governance?' Richard Blakeway from the Housing Ombudsman Service delivered a presentation on 'Consumer standards and complaint handling – what do you need to know now?'
Jim Ripley, CEO at Phoenix Community Housing and tenant board members Carmen Simpson and Anne McGurk showcased the value and importance of tenant board members at Phoenix.