The UK is currently facing a cost of living crisis. With inflation at a forty year high and rising energy prices, there are growing concerns for the most vulnerable households and the impact this will have as we head into winter. Now is the time to come together, to learn and share best practices about how we as housing providers can work to support residents, particularly financially-vulnerable households.

Join us at this Housing Management Masterclass to hear the latest updates and best practice guidance for supporting our teams and residents.

Why watch?

• Hear from leading experts on the latest insights and guidance on tackling the cost of living crisis
• Learn from case studies showcasing ways in which housing providers are working in partnership at a local level to support residents
• Discuss income management and what housing organisations are doing to support their customers.

You can access our recent cost of living briefings which you can find on our publications listing.

Ahead of the Chancellor’s Autumn Statement, Rachael Williamson, CIH’s head of policy, talks to some of the UK Housing Review team about the housing market – exploring whether it’s all bad news or if there is scope for optimism. She’s joined by Peter Williams, Departmental Fellow at Cambridge University and a well-known expert on the private housing market, Bob Pannell, an economist and respected analyst of housing and mortgage markets, and John Perry, senior policy advisor at CIH.

The podcast unpacks some of the analysis set out in the UK Housing Review, which had its autumn briefing launch earlier this month and is a fantastic resource for all things housing. 

Why watch?

During this session you will:

• Explore traditional approaches and more modern thinking
• Understand the most appropriate method for your organisation
• Discover how talent pipelines can fit into a broader plan.

A must-attend event for housing professionals across the UK, this is your opportunity to come together with UK Housing Review authors to explore the latest developments from the sector since the release of the full edition in March 2022.

Building on the key themes identified in the spring edition, we’ll share expert analysis and specialist insight on a range of topics from homelessness and sustainability, to building safety, cost of living and homeownership, to help you build a clear picture of the current housing landscape.

CIH director of policy and external affairs James Prestwich sits down with the newly inaugurated CIH president, Lara Oyedele. 

At CIH, our presidential team is a super important to our mission to support housing professionals to create a future in which everyone has a place to call home. As an inspirational figure for the sector, the CIH president often provides "challenge" for improvement which is exactly what Lara will do during her time in office. 

Lara’s presidential campaign, In my shoes, seeks to raise awareness of the importance of racial diversity in the housing sector, drawing on Lara’s lived experience of the housing sector and racial adversity. The campaign will challenge the lack of ethnic and racial diversity in the boardrooms of housing organisations, providing a catalyst to galvanise positive change.

Why watch?

During this session you will hear from:

• Dr Sara Reis, head of research and policy at Women’s Budget Group, who gives an overview of the gendered impact of the cost of living crisis
• Ellie Butt, head of policy, public affairs and research at Refuge and Lizzy Dobres, policy and practice manager at Women’s Aid, on how cost of living pressures are impacting domestic abuse services and survivors, reflecting on key findings from their recent research and outlining key calls to action.

CIH head of policy and external affairs Rachael Williamson is joined by Aileen Evans, group chief executive at Grand Union Housing Group and Liz Parsons, head of public health for the built environment and social housing for the Milton Keynes, Central Bedfordshire and Bedford Borough council partnership to have a wide-ranging discussion about housing and health – two topics that are often discussed but not necessarily with a clear strategic plan to pair them up.

During this episode, Aileen and Liz share their experiences of bringing together health, housing and social care leaders to develop stronger partnerships. Settle down for a fascinating listen as we explore some of the brilliant work that Aileen, Liz and partners have been doing and the life-changing effect this has had on the communities they work with.

Why watch?

• How you can better understand your customers through needs and behaviours
• How to improve the way you measure customer experience (in preparation for but also beyond TSM)
• How to develop an inclusive and continuous approach to customers' voices.

Why watch?

During this session you will:

• Explore the types of skills you need and help you understand where to find them
• Discover how you can use the changes in the labour market to your advantage.

We've teamed up with our friends at the Zero Ambitions podcast to bring you another great discussion with Callum Chomczuk, national director for CIH Scotland and CIH chief executive Gavin Smart.

In the second of this two-part episode, the team continue their discussion on housing policies, including new builds, retrofits, the private rented sector and social housing.