Our recordings cover various topics, from practical housing management and high-level policy discussions to events designed to support your professional development. All recordings are free for all CIH members, log in and listen/watch from anywhere.

Member Only 15 Jul 2022

Tomorrow's skills matter today

Taking a long-term approach to skills and emerging trends

Long-term skills planning is crucial in a post-Brexit/pandemic landscape where skills shortages and a challenging labour market pressure employers.

Developing skills is a long-term investment, and building talent pipelines can both grow resilience within your organisations and mitigate against labour market shocks. Understanding existing capabilities within your teams will help you identify emerging gaps - not just over the next year, but along the timeframe of your upcoming business plans, dealing with issues such as decarbonisation, broader environmental pressures, advances in technology, and improving customer service levels.

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Member Only 11 Jul 2022

Choice and Control in Hoarding Disorder

This masterclass is created and designed for housing professionals across the UK who work with people who hoard.

Choice and Control in Hoarding Disorder is designed to be an educational, interactive and empowering masterclass that helps build your understanding of risk, legislation and positive engagement.

You'll explore practical examples from Megan Karnes, Hoarding UK and housing providers across the UK on how they have supported their residents.

Why watch?

  • Improve your understanding of hoarding disorder via introductions to psychological, practical, and legal information through discussion, video and activities
  • Learn more about standardising risk/risk assessments and referral processes
  • Discover support models throughout the hoarding relationship
  • Explore motivational interviewing at different stages of this process
  • Understand support models which have been shown to improve outcomes.
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Member Only 05 Jul 2022

Building Safety Act - Preparing for Implementation

Discover what you should be doing now to prepare for full implementation of the Building Safety Act

With the Building Safety Act now passed, it's really important that landlords begin preparing for the new regulatory regime and increased scrutiny on building safety.

This webinar provides you with an overview of what you need to do to prepare for the full implementation of the Building Safety Act by October 2023 to ensure you can meet its requirements, particularly in regards to the new, more stringent measures for high-rise buildings.

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Member Only 24 Jun 2022

Welsh Housing Quality Standard 2023 Consultation

Explore the recently published consultation on Welsh Housing Quality Standard 2023 with government officials and ask your important questions.

Listen back on this event to:

  • Get first-hand insight into the thinking that has shaped the components included in the new standard
  • Learn about the recent emphasis in the standard promoting the drive towards net-zero
  • Explore practical aspects of implementation and the expectations of affordable housing providers.
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Member Only 23 Jun 2022 | Webinar

Building Better Boards - The Value of Constructive Challenge

Discover new approaches and ideas to boost your board function and explore the value of creating a constructive challenge culture within organisations.

The best performing boards understand that asking the right questions is key to achieving good governance and board effectiveness. The next session in our Building Better Boards series will explore the value of creating a constructive challenge culture within organisations. We’ll discover the benefits this can bring in building trust, creating new perspectives, improving information and idea sharing, strengthening decision making processes and identifying and mitigating risk.

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Member Only 21 Jun 2022

Tackling Cuckooing and County Lines in Our Neighbourhoods

Gather the skills and knowledge needed to help protect the individuals and communities you work with.

The risk to children, young people and vulnerable adults of being exploited through cuckooing or county lines operations is being highlighted and reported more frequently. It causes real damage to individuals that have been targeted and the communities around them. Housing professionals have a crucial role in tackling serious and organised crime.

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Member Only 14 Jun 2022

Leading the Way on Strategic Housing Recruitment

Discover how sector leaders are developing professional pathways and engaging our future workforce.

Watch this past event to hear from leaders across the planning, care and housing sectors about what they are doing to develop professional pathways and discuss the strategic steps we need to take to create a workforce development strategy for housing.

The event covers discussions such as:

  • What does it look like in practice?
  • What can landlords do to engage directly with the next generation of housing professionals?
  • What leadership do we need to see from the Scottish Government and our skills agencies to re-assert housing as a career of choice and raise our profile? 
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14 Jun 2022 | Podcast

The CIH Podcast episode five - CIH x Zero Ambitions: The right to a home

Join us for the first episode in a two-part series with the Zero Ambitions Podcast, live from Scotland's Housing Festival 2022!

Zero Ambition hosts Dan Hyde and Duncan Smith join up with Callum Chomczuk, CIH Scotland national director and Gavin Smart, CIH chief executive alongside the incredible panel from the Festival's first session - The right to a home. The group discuss why human rights and dignity must be at the heart of our housing policy, as well as the notion that having a stable, secure home is central to every aspect of our health, wellbeing, educational attainment.

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07 Jun 2022 | Webinar

Damp and mould - getting it right

This masterclass provides an opportunity to hear from the Housing Ombudsman, housing providers and tenants participation advisory service (TPAS).

This masterclass will also provide ideas from practitioners and the opportunity to learn how they are gearing up to meet the challenge the Housing Ombudsman’s report set out. Following the Housing Ombudsman’s spotlight report on damp and mould, this masterclass with the Ombudsman will look at how landlords can get it right.

Recognising that there are many and varying root causes that lead to dampness and mould, this will:

  • Explore the challenges for landlords in identifying and addressing them
  • Discuss the role of taking a zero-tolerance approach
  • Re-think engagement with residents to help to tackle it effectively

It will explore the report’s recommendations covering a wide range of topics for landlords to consider, including resolving skill gaps within organisations, simplifying the complaints process, and delivering on net-zero targets.

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06 May 2022 | Podcast

The CIH Podcast episode four - Jo Richardson's presidential journey

This week our host James Prestwich is joined by CIH president, Jo Richardson!

At CIH, our presidential team is integral to our mission to support housing professionals to create a future in which everyone has a place to call home. As an inspirational figure for the sector, the CIH president often provides "challenge" for improvement which is exactly what Jo is doing during her time in office.

Building on experience through her academic career, Jo’s presidential campaign - named Homeful - will focus on homelessness. The social housing sector already does much to provide homes and support for people, but there's always more we can do. Homeful will include a sizeable co-produced action research project exploring housing-led approaches to resolve and prevent all forms of homelessness across the UK. If that wasn’t enough, Jo’s also embarking on an incredible endeavour to raise money and awareness for youth homeless. 

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Would you like to discuss our recordings with a member of the team?