Our recordings cover various topics, from practical housing management and high-level policy discussions to events designed to support your professional development. All recordings are free for all CIH members, log in and listen/watch from anywhere.
Lunch and Learn: How to Talk About Homes - Session one: How to build support for more social homes
A focus on developing your audience’s understanding of what social homes are and why they matter – and explaining ‘affordable’.
Tenant Engagement: the right thing to do, the smart thing to do
At this webinar, hear more about the benefits: better service delivery, increased tenant satisfaction, improved community safety, and greater resident empowerment.
The CIH Podcast episode 27 – Mental health in the housing sector: Mental Health Awareness Week
For Mental Health Awareness Week our panel discusses mental wellbeing in housing. Sarah Davis, CIH’s policy manager is joined by Jennifer Gilder, HR manager and Louise Smylie, training manager who are part of CIH’s mental health first aid team and Matt Baird recruitment director from Spirehouse. How far have we come in the sector on mental health in the last few years, and where is the sector going. To view the mental health resources that Sarah mentions in the podcast from the Shine a light campaign visit: https://www.cih.org/policy/campaigns/shine-a-light
Improving Complaints Services: A CIH Webinar Series
Join us for practical advice, real-world examples, and perspectives from tenants and landlords to help you enhance your approach to complaints management.
Proactive Consumer Regulation One Year On: The Headlines
We’re a year into the new world of proactive consumer regulation. What can we learn from the first 12 months?
The CIH Podcast episode 26 – UK Housing Review 2025: Addressing the shortage of affordable homes in rural areas
Join our host John Perry, a policy advisor at CIH and co-author of the UK Housing Review as he discusses rural housing challenges with his guests on this episode of the CIH Podcast. Christine Candlish, director of Living Plus at Places for People, Jo Lavis, director at Rural Housing Solutions, and Dr Madhu Satsangi, lecturer in the School of Social and Political Sciences, University of Glasgow discuss what the UK Housing Review found around rural housing.
The CIH Podcast episode 25 - Tackling damp and mould in homes: A NI report
Join our panel of guests as they discuss the Northern Ireland damp and mould guide and resources recently released in Northern Ireland. Host Justin Cartwright, CIH’s national director for Northern Ireland, is joined by Tracey Ellis from NIFHA and Ross Reid from Ark Housing to discuss the contents of the guide and how collaboration made the guide possible. To view the guide visit https://www.cih.org/publications/maintaining-healthy-homes-a-guide-to-preventing-and-resolving-damp-and-mould
CIH Northern Ireland damp and mould guide video
Watch a video created by CIH Northern Ireland in partnership with NIFHA as part of their guidance on damp and mould in tenant homes.
The CIH Podcast episode 24 – Making a house a home: Tackling furniture poverty in social housing - why and how?
Join our panellists whilst they discuss what furniture poverty is, why it’s important for housing providers to take note of the issue and busting some of the myths from older schemes. Our host Sarah Davis, senior policy officer at CIH is joined by Claire Donovan, director at End Furniture Poverty, Ian Rice, service manager financial support for tenancy and financial support service at North Tyneside Council and Paul Aitkin, group commercial manager at Karbon Homes. For more information on ending furniture poverty visit https://endfurniturepoverty.org/
