Our recordings cover various topics, from practical housing management and high-level policy discussions to events designed to support your professional development. All recordings are free for all CIH members, log in and listen/watch from anywhere.

Member Only 29 Jan 2025 | Webinar

Building Better Boards - Complaints: Knowing your role

As part of this session, hear from our expert panel who include a board member specialising in complaints, a senior leader shaping a strategic complaint culture, and a complaints team manager who works with the complaints data and insights.

Member Only 10 Oct 2024 | Webinar

Building Better Boards: Assurance – how sure are you?

This session will explore what is meant by the term “assurance”, and why it matters. We will examine the roles and responsibilities of the board and the executive team and learn how to effectively deal with conflicting tensions.

We will also assess whether boards can rely on internal auditors alone; how to be confident that auditors are doing a good job and when to seek assurance from specialist external auditors.

See more
Member Only 25 Apr 2024 | Webinar

Building Better Boards: Housing Policy Snapshot

Join policy representatives from across CIH UK to discover our policy predictions for the remainder of 2024.

The past few years have been extremely testing for the housing sector, with more challenges on the horizon. So, how can you and your boards play a pivotal role in navigating this? 

Watch this Building Better Boards session to hear the headline predictions from CIH policy experts across the UK. With a general election on the horizon, they'll be sharing their insight on the current state of the nation(s), key policy and legislative changes, and the role of boards in helping organisations to manage the demands, opportunities and challenges ahead. 

Why watch?

  • Hear firsthand from our panel of policy experts 
  • Participate in the conversation - we encourage attendees to challenge, debate and share their own thoughts and insights 
  • Communicate and share ideas with fellow board members, senior level officers and governance professionals to help guide your organisation through the year ahead.

Your speakers:

  • Chair: Gavin Smart, Chief executive, Chartered Institute of Housing
  • Rachael Williamson, Head of policy and external affairs, Chartered Institute of Housing
  • Justin Cartwright, National director for Northern Ireland, Chartered Institute of Housing
  • Cerys Clark, Policy and public affairs manager, CIH Cymru
  • Callum Chomczuk, National director, CIH Scotland and chair, CIH EDI group
See more

Would you like to discuss our recordings with a member of the team?