Member Only 02 Dec 2024 | Webinar

Tenant satisfaction measures - lessons from the first year

Taking stock of the tenant satisfaction measures (TSMs): a view of the sector from its data – what it does well and what lessons it can learn.

This webinar is an opportunity to hear from the Regulator on what the first year of TSM data illustrates about the sector; what it does well and what needs improvement, and the view from landlords on their experience and learning from the first year of TSMs.

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