Our recordings cover various topics, from practical housing management and high-level policy discussions to events designed to support your professional development. All recordings are free for all CIH members, log in and listen/watch from anywhere.
What it takes to Make a Stand
Organisation-wide change is required to address domestic abuse. Learn from those on that mission.
Making a Stand against domestic abuse goes beyond adjusting policies to remain compliant. For housing providers, this means sustained culture change, where domestic abuse is understood as a housing issue across the organisation.
Tenant satisfaction measures - lessons from the first year
Taking stock of the tenant satisfaction measures (TSMs): a view of the sector from its data – what it does well and what lessons it can learn.
This webinar is an opportunity to hear from the Regulator on what the first year of TSM data illustrates about the sector; what it does well and what needs improvement, and the view from landlords on their experience and learning from the first year of TSMs.
The Better Social Housing Review: Two years on
The Better Social Housing Review was set up in June 2022 by The National Housing Federation and Chartered Institute of Housing to tackle social housing issues in England. The independent panel was asked to make practical recommendations to social housing providers, the government and everyone else with responsibility for social housing to help achieve that.
Framing our conversations about homes and climate
This third session brings together insights on framing climate change and framing homes. The session will be useful for anyone communicating about homes, sustainability and our environment.
How we talk about homes matters. We all have power as communicators to tell a story about homes that builds understanding and support for solutions to make our housing system better.
We need a new conversation about housing in the UK, to build greater public support and action to deliver quality homes for everyone.
That’s why Joseph Rowntree Foundation and the Nationwide Foundation have been partnering with FrameWorks UK – to understand how people think about homes in the UK, and to find communications strategies that we can all use to reframe our communications.
In this series, Sophie Gordon, Principal Communications Strategist from FrameWorks UK will share insights, guidance and tips, useful for anyone communicating about homes, and those with an interest in how we can build support for change.
Post-Grenfell: Driving culture change and strengthening resident voice
Exploring positive cultural change and stronger resident engagement in social housing
This event reflects on the Grenfell Tower Inquiry’s findings, focusing on the need for cultural change within the housing sector, with an emphasis on listening to residents and ensuring accountability.
Supported housing network meeting
The online meeting of the Supported Housing Network catches up on all this supported housing over the last month.
How to talk about our homes and our health
How to Talk About Homes: session two. In this second session we focus on how we can frame communications in ways build understanding of how our homes impact our health, and why this matters.
Supporting residents and staff with the cost of living
A practical look at how social housing providers can help ease some of the pressures on people as we head into another winter.
Many people are struggling with cost of living pressures and there’s no sign of them easing. In this webinar we’ll hear from:
- The CIH policy team on any help being made available following the government’s Autumn Budget on 30 October
- A range of social housing providers providing active support in this space.
Early lessons from WHQS 2023
WHQS 2023 is now live. What have you and your organisation been doing in terms of implementation, and is it working?
This webinar aims to bring together housing professionals from organisations across Wales, together with Welsh Government officials, to learn some early practice lessons from implementation.
An introduction to framing, with a focus on social homes
The first session in the series introduces you to what framing is and why it matters, with recommendations for framing communications about social homes.
How we talk about homes matters. We all have power as communicators to tell a story about homes that builds understanding and support for solutions to make our housing system better.
We need a new conversation about housing in the UK, to build greater public support and action to deliver quality homes for everyone.
That’s why Joseph Rowntree Foundation and the Nationwide Foundation have been partnering with FrameWorks UK – to understand how people think about homes in the UK, and to find communications strategies that we can all use to reframe our communications.
In this series, Sophie Gordon, Principal Communications Strategist from FrameWorks UK will share insights, guidance and tips, useful for anyone communicating about homes, and those with an interest in how we can build support for change.
