Our recordings cover various topics, from practical housing management and high-level policy discussions to events designed to support your professional development. All recordings are free for all CIH members, log in and listen/watch from anywhere.
Introduction to CIH mentoring
In this virtual event, we explored the new CIH mentoring platform and learned more about the benefits of mentoring, roles of mentors and mentees, reverse mentoring, the importance of championing diversity and inclusion, and shared mentoring best practices. We walked through the new mentoring system, functionalities and resources. We also heard from four mentors and mentees who shared their experiences of mentoring.
ASB spotlight: Tackling challenging neighbour disputes
During the COVID-19 lockdown, most housing organisations have seen an increase in the anti-social behaviour cases they are dealing with; most cases are classified as neighbour disputes that are pretty challenging to deal with and can be open for a long time.
Jim Nixon, the community safety professional and podcast mentor, provided advice and guidance around tackling the more difficult neighbour disputes that can be ongoing for an extended period if they are not handled correctly in the early stages.
ASB spotlight: effective methods to support hoarding
We heard from hoarding specialist Heather Matuozzo, who on behalf of Birmingham City Council, has been working with people who hoard. Heather shared effective methods to support people who hoard.
Heather explored case studies and provided guidance on how to manage this complex area of housing. To find out more about how to support people who hoard please visit https://www.cloudsend.org.uk/
Reducing and preventing domestic abuse: housing’s ongoing role
Reported domestic abuse cases increased by 10% during the first lockdown in 2020, with domestic abuse charities reporting a high level of demand for their services. Sector experts explained what organisations can do to prevent and reduce domestic abuse and shared the latest update on policy developments.
For further support please see The Guinness Partnership Domestic abuse booklet.
ASB spotlight: Injunction masterclass
Lindsay Felstead, Partner at Clarke Willmott shared injunctions best practice and explained why injunctions are more important than ever during these unprecedented times and how injunctions are enabling social landlords to tackle ASB.
Championing equality, diversity and inclusion
Rewatch this summit, where four people from diverse and minority backgrounds have a platform to talk about their journeys.
Storytelling can be a powerful tool in helping us build our understanding of diverse and underrepresented communities. Every individual has their own needs, desires and experiences, informed by the culture in which we grew up, our gender, age, religion and sexuality, and how the limitations of our bodies – mental and physical – impact the way we live our lives. This event is an excellent opportunity to highlight the practical ways diversity makes us a more robust, innovative, and caring sector.
Cognito ideas lab: Digital transformation and engagement
Digital transformation is rising up the housing sector’s agenda. In the face of increasing societal pressures, embracing digital learning solutions ensures housing associations can continue to have the right impact where it is needed most – supporting their customers.
South east power hour: let’s talk shared ownership
During this power hour event we heard from experts in shared ownership and examined how this could look in the future.
Creating a sustainable furnished tenancy scheme
The challenges of creating a new scheme are daunting, but furnished tenancy schemes have been proven to be essential in supporting people to sustain a home.
End Furniture Poverty has worked across the UK to understand how to create a sustainable FT scheme, from an operational, financial, and social value perspective.
We listened to insights gathered from speaking to tenants who have live-in furnished tenancies, and those living in furniture poverty and learn best practice from existing schemes with advice and support covering everything you need to know how to launch an FT scheme.
Please read the report created by End Furniture Poverty entitled no place like home.
Income management - looking back to shape the future
This event focussed on reviewing rental income and support before, during and after lockdown, looking at how managing income and our working practices has changed exponentially in the past year, especially with new technology, systems and applications being introduced. Industry experts shared their holistic approaches to income management during these unprecedented times.
