Understand how to tackle ASB more effectively and improve your services to tenants.
Join our anti-social behaviour (ASB) experts Janine Green, ASB consultant and trainer, and Chris Grose, head of housing advisory services, Capsticks, to explore the elements that help to create a genuinely excellent ASB service.
The session will explore some practical measures to improve services, tenant engagement and satisfaction to deliver the best outcomes for your local communities.
Another incredible episode.
In our latest episode of The CIH podcast, James Prestwich, CIH director of policy and external affairs caught up with the five founding members of Social Housing Under Threat (SHOUT). Reflecting on the origin and milestones of SHOUT, Aileen Evans, Alison Inman, Colin Wiles, Tom Murtha and Martin Wheatley come together to explore what the campaign meant for the sector, along with its relevance in today’s society, almost eight years on.
Chaired by Crystal Hicks from CIH north east regional group we heard from Debbie Larner head of knowledge and products at Chartered Institute of Housing and Nicola Hosfield from the social housing division at MHCLG. We found out more about the new professional standards being rolled out in 2021 by CIH, and the link between the social housing white paper and the professional standards.
Areas of focus were:
Please view the CIH Professional standards.