Our recordings cover various topics, from practical housing management and high-level policy discussions to events designed to support your professional development. All recordings are free for all CIH members, log in and listen/watch from anywhere.

Member Only 13 May 2020 | Masterclass

ASB think tank

We heard from experts on the subject of ASB covering a legal update, best practice and different approaches to dealing with ASB and how to tackle ASB in the lockdown environment.

Member Only 23 Apr 2020

Investing in healthier homes, decarbonisation and sustainability

Tyfu Tai Cymru and Public Health Wales hosted this webinar to discuss the steps we need to take to ensure we are able to meet the requirements for decarbonisation while also investing in healthy homes now and in the future.

Member Only 09 Apr 2020 | Technical update

Digital inclusion in housing during social distancing

Eilidh Little, digital development Officer, Scottish Council for Voluntary Organisations and Rory Brown community inclusion Assistant, Govan Housing Association explored how housing organisations can continue to support their tenants, particularly those who are most vulnerable, with digital inclusion support in a time of social distancing and self-isolation due to coronavirus.

Aspects covered were:

  • Guiding principles to digital inclusion
  • Key digital skills to focus on for staff and tenants
  • What devices and apps are most helpful
  • Safeguarding considerations
  • What it looks like in practice – a case study from Govan Housing Association
  • Key resources
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Member Only 12 Dec 2019 | Career development

The power of reverse mentoring

Ronika Cunningham, involvement manager and mentor discussed the benefits of LGBT+ reverse mentoring with her colleagues from Home Group in this round table style webinar.

The topics covered include:

  • What it is
  • Why we did it
  • How it works
  • What we got out of it
  • Top tips for setting up Reverse Mentoring
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Member Only 14 Oct 2019 | Technical update

Domestic abuse and technology

We provided an introduction as to how perpetrators use technology to perpetrate domestic abuse and how we survivors can be supported to stay safe online. It also highlighted how technology can be used to stay safe and to safely leave an abusive relationship.

Online platforms are increasingly used to perpetrate domestic abuse. Online domestic abuse can include behaviours such as monitoring of social media profiles or emails, abuse over social media such as Facebook or Twitter, sharing intimate photos or videos without consent, using GPs locators or spyware.

Housing providers must be able to support survivors to stay safe online to ensure that a survivor can safely leave an abusive relationship without either continuing to be abused online or their new location being discovered through technology. Technology also has an important role to play in safety planning for survivors, providing a way to discreetly log evidence, search for support services and understand when a relationship is abusive.

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Member Only 18 Sep 2019

Getting your house in order: writing policies and procedures

Writing effective policies and procedures for your organisation can be challenging. How do you know that you are applying and interpreting the law correctly when needed? Does the wording of your policies make it clear and easy to understand?

Many organisations are in the process of updating their policies and training their staff where needed in order to conduct these reviews and updates. In organisations where there is no dedicated policy resource, embedding this can be even more challenging.

Once the policies are written there is then the implementation and application of them that poses the next challenge for staff. How do you ensure that there is high enough engagement with your policies for them to be implemented consistently across the organisation? How do you empower staff to make the right decisions, all informed by the policies?

This webinar recording covers all of those topics, as well as highlighting some case studies of where this has worked well and indeed, not so well. 

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Member Only 11 Jun 2019

Planning for housing network

Explore how local authorities are increasingly meeting housing needs directly through expanding their own house-building programme. The latest report from Royal Town Planning Institue (RTPI) was discussed with Janice Morphet, visiting professor, Bartlett School of Planning, UCL.

Member Only 05 Jun 2019

Understanding hoarding disorder for housing professionals

Learn what hoarding disorder is, listen to examples and process guidance for housing professionals. In this recording, you will be able to identify the extent of hoarding, know when to take action, positive engagement techniques and the links to safeguarding and the Care Act.

Free 29 Mar 2019 | Technical update

Domestic abuse and housing Scotland

Jim Strang, president CIH and Callum Chomczuk, national director CIH Scotland discussed the changes housing organisations can make when signing up to Make a Stand in Scotland.

Member Only 11 Dec 2018

Supporting 21st century career development

Rosemary McLean, be bold course leader and David North, a senior consultant from Career Innovation took a look at Career Innovation's (Ci) latest research looking at 'Careers in the 21st century'.

Would you like to discuss our recordings with a member of the team?