Past recordings

CIH director of policy and external affairs James Prestwich sits down with the newly inaugurated CIH president, Lara Oyedele. 

At CIH, our presidential team is a super important to our mission to support housing professionals to create a future in which everyone has a place to call home. As an inspirational figure for the sector, the CIH president often provides "challenge" for improvement which is exactly what Lara will do during her time in office. 

Lara’s presidential campaign, In my shoes, seeks to raise awareness of the importance of racial diversity in the housing sector, drawing on Lara’s lived experience of the housing sector and racial adversity. The campaign will challenge the lack of ethnic and racial diversity in the boardrooms of housing organisations, providing a catalyst to galvanise positive change.

CIH head of policy and external affairs Rachael Williamson is joined by Aileen Evans, group chief executive at Grand Union Housing Group and Liz Parsons, head of public health for the built environment and social housing for the Milton Keynes, Central Bedfordshire and Bedford Borough council partnership to have a wide-ranging discussion about housing and health – two topics that are often discussed but not necessarily with a clear strategic plan to pair them up.

During this episode, Aileen and Liz share their experiences of bringing together health, housing and social care leaders to develop stronger partnerships. Settle down for a fascinating listen as we explore some of the brilliant work that Aileen, Liz and partners have been doing and the life-changing effect this has had on the communities they work with.

Why watch?

• How you can better understand your customers through needs and behaviours
• How to improve the way you measure customer experience (in preparation for but also beyond TSM)
• How to develop an inclusive and continuous approach to customers' voices.

We've teamed up with our friends at the Zero Ambitions podcast to bring you another great discussion with Callum Chomczuk, national director for CIH Scotland and CIH chief executive Gavin Smart.

In the second of this two-part episode, the team continue their discussion on housing policies, including new builds, retrofits, the private rented sector and social housing.

We've teamed up with our friends at the Zero Ambitions podcast to bring you another great discussion with Callum Chomczuk, national director for CIH Scotland and CIH chief executive Gavin Smart. .

In the first of this two-part episode, we have a fascinating conversation that covered a wide range of housing policies, including new builds, retrofits, the private rented sector and social housing.

CIH director of policy and external affairs James Prestwich sits down with CIH head of policy (England) Rachael Williamson, Alistair Smyth, director of external affairs and social investment at The Guinness Partnership and Charlotte Carpenter, executive director of growth and business development at Karbon Homes to discuss the big issues facing the new Prime Minister and Secretary of State for LUHC as they take office, with a particular focus on the cost of living crisis.

The cost of living crisis is having a huge effect across society, with social housing residents and tenants some of the hardest hit. We've produced a cost of living briefing series to provide a succinct, insightful summary of the latest research and statistics alongside resident voice and sector response.

Landlords typically gather plenty of resident feedback but don’t always know how to make the best use of it to drive service improvement. This masterclass focuses on the importance of using your resident feedback to make positive changes. 

Why watch?

• Listen to the speakers discuss the latest data on how the sector currently compares to the emerging Tenant Satisfaction Measures and what good looks like
• Understand key drivers for resident perception – where should you focus?
• Gain hints and tips on how to make the most of your feedback data
• Take away innovative examples of how landlords are using feedback to transform their business.

In our first episode of the CIH podcast, host James Prestwich, CIH director of policy and external affairs is joined by national directors and policy leads from across the UK: Callum Chomczuk (CIH Scotland), Matthew Dicks (CIH Cymru), Justin Cartwright (CIH Northern Ireland) and Rachael Williamson (CIH head of policy). Chatting about some of the biggest challenges facing the housing sector right now, the group explores the levelling up agenda, why we still need more affordable homes, plus decarbonisation and retrofit.

Zero Ambition hosts Dan Hyde and Duncan Smith join up with Callum Chomczuk, CIH Scotland national director and Gavin Smart, CIH chief executive alongside the incredible panel from the Festival's first session - The right to a home. The group discuss why human rights and dignity must be at the heart of our housing policy, as well as the notion that having a stable, secure home is central to every aspect of our health, wellbeing, educational attainment.

At CIH, our presidential team is integral to our mission to support housing professionals to create a future in which everyone has a place to call home. As an inspirational figure for the sector, the CIH president often provides "challenge" for improvement which is exactly what Jo is doing during her time in office.

Building on experience through her academic career, Jo’s presidential campaign - named Homeful - will focus on homelessness. The social housing sector already does much to provide homes and support for people, but there's always more we can do. Homeful will include a sizeable co-produced action research project exploring housing-led approaches to resolve and prevent all forms of homelessness across the UK. If that wasn’t enough, Jo’s also embarking on an incredible endeavour to raise money and awareness for youth homeless.