Our recordings cover various topics, from practical housing management and high-level policy discussions to events designed to support your professional development. All recordings are free for all CIH members, log in and listen/watch from anywhere.
Finding the skills we need
The third in a series of masterclasses looking at skills for the housing industry. This interactive session takes an in-depth look into the challenges we all face in finding the skills we need and exploring practical solutions.
Why watch?
During this session you will:
- Explore the types of skills you need and help you understand where to find them
- Discover how you can use the changes in the labour market to your advantage.
Legal Updates for Housing
This informative webinar with Devonshires solicitors will enable you to stay up to date with relevant legal developments across the housing sector in England.
Why watch?
This session covers:
- Housing policy, including the extended right to buy proposals
- Regulatory developments, including changes to consumer regulation
- Employment and pensions
- Building and fire safety
- Procurement and progress with the Green Paper proposals
- Other key developments, including the Renters Reform Bill.
Building Better Boards: Considering Mergers
Discover different sector perspectives and consider whether merging is the answer.
This session will give you a realistic insight into mergers, exploring how they could help to reduce your cost-base to become financially viable but also share different sector perspectives. It will help you consider 'is a merger really the answer?'
Using Resident Feedback to Drive Real Service Improvement
How do you effectively improve your services using feedback from your customers and communities?
Landlords typically gather plenty of resident feedback but don’t always know how to make the best use of it to drive service improvement. This masterclass focuses on the importance of using your resident feedback to make positive changes.
Why watch?
- Listen to the speakers discuss the latest data on how the sector currently compares to the emerging Tenant Satisfaction Measures and what good looks like
- Understand key drivers for resident perception – where should you focus?
- Gain hints and tips on how to make the most of your feedback data
- Take away innovative examples of how landlords are using feedback to transform their business.
Social Housing Retrofit Accelerator Fund briefing
Get to grips with the Social Housing Decarbonation Fund (SHDF) policies and eligibility criteria.
- Learn about the funding available
- Understand which retrofit measures can be funded
- Consider how to develop your bid.
The SHDF wave two bid window is expected to open in late August/early September 2022. Now is the time to get fully funded support from the Social Housing Retrofit Accelerator (SHRA) team.
Vice-President Hustings
Meet your three vice-presidential candidates
Watch our special hustings event with your three CIH vice-presidential candidates to discover more about why they want to take up the position of vice president of the Chartered Institute of Housing.
Chaired by former CIH president, Aileen Evans, this is your opportunity to hear members questions to the three candidates, listen to our debate and hear the views of our three candidates.
Watch this recording to find out more before you cast your important vote!
Decarbonising Wales' Private Rented Sector
This event was chaired by national director of Chartered Institute of Housing Cymru, Matthew Dicks, who was joined alongside Tyfu Tai Cymru as they presented their five year housing policy project, which provides insightful analysis and fills evidence gaps to support policy progression.
Funded by the Oak Foundation, the project is managed by the Chartered Institute of Housing Cymru and covers three main strands:
- Building the right homes to meet demand
- Making sure housing is always a priority for local government
- Demonstrating housing’s role in keeping people well and healthy.
Net Zero Technologies in Housing
Hosted by CIH Eastern Group, explore recent developments and new technologies aimed at achieving net-zero targets.
Watch this event back with the CIH Eastern Group to discover best practices in this area and:
- Gain an understanding of some of the strategies currently available to achieve net zero
- Explore feedback from other housing providers on the difference these solutions have made to their homes
- Look at real-life examples of new build and retrofit developments as we strive for a greener future.
Tomorrow's skills matter today
Taking a long-term approach to skills and emerging trends
Long-term skills planning is crucial in a post-Brexit/pandemic landscape where skills shortages and a challenging labour market pressure employers.
Developing skills is a long-term investment, and building talent pipelines can both grow resilience within your organisations and mitigate against labour market shocks. Understanding existing capabilities within your teams will help you identify emerging gaps - not just over the next year, but along the timeframe of your upcoming business plans, dealing with issues such as decarbonisation, broader environmental pressures, advances in technology, and improving customer service levels.
Choice and Control in Hoarding Disorder
This masterclass is created and designed for housing professionals across the UK who work with people who hoard.
Choice and Control in Hoarding Disorder is designed to be an educational, interactive and empowering masterclass that helps build your understanding of risk, legislation and positive engagement.
You'll explore practical examples from Megan Karnes, Hoarding UK and housing providers across the UK on how they have supported their residents.
Why watch?
- Improve your understanding of hoarding disorder via introductions to psychological, practical, and legal information through discussion, video and activities
- Learn more about standardising risk/risk assessments and referral processes
- Discover support models throughout the hoarding relationship
- Explore motivational interviewing at different stages of this process
- Understand support models which have been shown to improve outcomes.
