This section of our knowledge hub helps housing professionals understand the key requirements around the private rented sector. Keep up to date with good practice in service delivery with our top tips and lists for action.
Read how this organisation helped support their prospective tenants with claiming a tenancy.
01 Oct 2024
How did we end up with such a poorly resourced, fragmented and reactive system of rules around housing quality?
02 Nov 2023
Rob Gilham and Jo Shields share insight into whg’s people-centred approach to sustainability, which has earned them recognition from acclaimed consultancy RITTERWALD.
19 Jun 2024
One of the UK's largest housing associations has made a big splash into Passivhaus. Should others do the same?
English Rural CEO Martin Collett on the escalation of rural homelessness and how we can stop the crisis from spinning out of control.
Everyone who lives in our communities is an individual, with individual needs, desires and dreams – and also individual life experiences. These experiences will be informed by the culture in which we grew up; our gender, age, religion and sexuality; and how the limitations of our bodies – mental and physical – impact on the way we live our lives.
29 Aug 2024
For Cornerstone Place co-founder David Ball, a society in which no one is forced to live on the street isn’t some lofty ideal, but rather a personal goal born from painful past experience.
27 Jun 2024
Hear from Colm McDaid, CIH NI board member, on why he thinks politicians need to stand up and listen to tenants when it comes to their communities across the island of Ireland.
24 Jun 2021
Metropolitan Thames Valley chair, Althea Efunshile discusses the importance in delivering quality customer service in order to build and maintain trust with residents.