This masterclass provides an opportunity to hear from the Housing Ombudsman, housing providers and tenants participation advisory service (TPAS).
11 Jul 2023
Policy and practice officer Matthew Scott draws out four of the main topics highlighted in the report and the key messages social landlords should take away.
This session kick starts Healthy Homes, Healthy Places week – a campaign to focus on how housing interventions can improve the health and wellbeing of tenants.
This guide provides an overview for practitioners on dealing with damp and mould in a way which is proactive, understanding of tenants’ experiences, and effective in resolving the underlying issue.
16 Nov 2022
CIH respond to the coroner's finding that Awaab Ishak died as a result of damp and mould in his home.
10 Oct 2024
Amanda Newton shares insight into the past 12 months at the helm of troubled provider Rochdale Boroughwide Housing.
Hear directly from the Better Social Housing Review panel and ask questions about the implications of their findings.
22 Nov 2022
Rebecca Reed, head of insight and development at the Housing Ombudsman shares more about the organisation's Spotlight reports to share learning and improve standards.
Providing a building that is safe and secure should be a core staple of any housing provider. It may be an asset to you, but to the person or family living in it, it’s their home. A place offering more than just bricks and mortar, but family security, a peaceful haven and hopefully something that will have wider benefits on their lifestyle and health too. There is a lot of research out there to show that a house is more than just a building.