Explore what professionalism means in practice and find out more about our professional standards eLearning modules that enable you to think and improve your professional development needs.
This course looks at the different types of damp and how to identify them. It then focusses on the issues of condensation and mould, how to prevent, how to deal with and how to educate residents on the issues. It also looks at the changes landlord organisations may have to make to policy and practice.
This course offers an in-depth examination of effective governance to equip you with the essential knowledge, skills and behaviour awareness you need.
This course will provide you with both big picture vision and aspirations of social housing, as well as exploring the day-to-day practicalities and challenges within the sector.
Effective anti-social behaviour case management is central to housing management, this course explores the tools available for tackling it effectively.
The course is an evidence-based training workshop where attendees are encouraged to consider new approaches to support a recovery path from hoarding in a compassionate and trauma-informed way.
You will receive an overview of housing law affecting the management of secure and assured tenancies together with potential solutions to the most common problems.
With significant implications for managers and operational staff, this course will support you to understand the changes from the Government’s White Paper/Regulation of Social Housing Bill, Building Safety Act 2022, and complaints processes in social housing.
Develop your knowledge and confidence to be able to manage leasehold properties effectively. Understand the leasehold legal framework and explore the day to day practicalities and challenges in managing leasehold properties.
In this course, you’ll examine how to terminate Assured tenancies by serving notice on grounds, how to apply to the court for a possession order and how to obtain a bailiff’s warrant.