Effective governance
This course offers an in-depth examination of effective governance to equip you with the essential knowledge, skills and behaviour awareness you need.
Applying trauma informed care and PIE to housing service delivery
In this course, you’ll explore the key elements of Trauma informed Care (TIC) and Psychologically informed Environments (PIE). You will use practical examples to deepen your understanding of how to achieve better outcomes for service users.
Trauma-informed approaches to hoarding disorder
The course is an evidence-based training workshop where attendees are encouraged to consider new approaches to support a recovery path from hoarding in a compassionate and trauma-informed way.
Introduction to housing management law
You will receive an overview of housing law affecting the management of secure and assured tenancies together with potential solutions to the most common problems.
Embracing and embedding the change in social housing
With significant implications for managers and operational staff, this course will support you to understand the changes from the Government’s White Paper/Regulation of Social Housing Bill, Building Safety Act 2022, and complaints processes in social housing.
Effective anti-social behaviour case management
Effective anti-social behaviour case management is central to housing management, this course explores the tools available for tackling it effectively.
Introduction to social housing for new staff
This course will provide you with both big picture vision and aspirations of social housing, as well as exploring the day-to-day practicalities and challenges within the sector.
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