12 May 2025
Access your member benefits and Knowledge Hub
If you work in the housing sector you know that keeping on top of the latest regulation and good practice can be a challenging task. However, with CIH membership you won’t have to worry, as we stay on top of all changes for you.
Our range of member benefits are designed to help keep you informed and able to develop in your own career. Below we’ve outlined how you can access all of your CIH member benefits.
My CIH account
One of the first things you should do when starting or renewing your membership is to sign up for your online CIH member account, My CIH, this is your doorway to all member benefits and vital to gain access to everything you are entitled to.
In your account you can update your personal details to make sure we always have the best way to contact you, check your member status and keep track of your event, training and qualification bookings. You can also log your continuous professional development (CPD) in one place with the CIH CPD log, making sure you can easily track all your development to keep your career progress in check.
When you’re logged into your account, it’ll also give you your access to locked member content throughout the website.
To log in to your account just hit the “Login” link in the top right corner of our website or visit our page on getting help logging in.
Knowledge Hub and content resources
CIH members have unrestricted access to the resources on the Knowledge Hub where it’s possible to:
- Delve into current legislation and housing policies
- Discover good practice and ways of working to make positive changes in your organisation
- Showcase your own experience and learning – our Knowledge Hub content is led by members, so email us to share your good practice
- Get up-to-date analysis and broaden your knowledge on new areas of housing, health and professionalism
- Find all our content based resources including our what you need to know guides, blogs and articles, good practice compendiums, podcasts and everything else too!
To visit the Knowledge Hub you can click in the main menu under “Resources” or bookmark the URL www.cih.org/knowledge-hub
CIH Unlocked and Housing Matters email newsletters
Our member-exclusive email newsletters CIH Unlocked and Housing Matters will be sent straight to your inbox on alternating weeks.
Housing Matters is your roundup of policy news and updates in your nation, showcasing all the latest changes in the housing sector relevant to you.
CIH Unlocked in our news and article based publication, sharing stories, interviews and long read pieces of content on everything across the housing sector.
When you sign up to be a member of CIH you will be automatically subscribed to receive both these emails to the email address you signed up with. If you do not receive your emails, please email customer@cih.org.
Free events, webinars and recordings
As a member of CIH you can get free* access to a wide range of CIH events, such as our flagship conferences around the UK and Ireland, our regular virtual webinars, plus you’ll have access to the webinar recordings, so you’ll always have a chance to catch up with the latest housing topics.
*Terms and conditions apply. Due to the way these are hosted, we are unable to include dinner events and parts of Housing Community Summit in this offer.
To find the events available to book keep an eye on your email newsletters and blasts for the latest releases. Past recordings can be watched here: https://www.cih.org/recordings
Designatory letters
As a member of CIH you can use the relevant post-nominal letters after your name to show your status and professionalism within the sector:
- Standard members can use CIHM after their name
- Certified members can use CertCIH after their name
- Chartered members can use CIHCM after their name
- Fellow members can use FCIH after their name.
Mentoring programme
Here’s some numbers for you:
- 97 per cent of people who have a mentor said it was valuable to their career (Sage.com)
- 67 per cent of businesses reported an increase in productivity due to mentoring (mentorsme)
- Employees who receive mentoring are five times more likely to be promoted than those who don’t (mentorsme).
The CIH mentoring programme aims to link mentees up with mentors in their subject area, or based on a skill that someone wants to learn about. The Pushfar platform which hosts our mentoring is geared up towards matching profiles and lets you search and reach out to your next mentoring relationship.
If you need more convincing, read about the benefits of mentoring
To sign up as either a mentor or mentee, create your account by visiting the platform.
Professional standards
As a CIH member part of your commitment to the housing sector is to uphold CIH’s code’s of conduct and ethics; linked to this are our professional standards, seven characteristics which will help you develop in your professionalism and career.
Members can take the self-assessment, store and track your results over time and access our range of free learning resources to help develop any areas you might lacking according to your assessment results. This great CPD resources allows members to focus on key skills to advance career development in the sector. These characteristics aren’t just for the housing sector though, and although we know like most people, once you’re in housing you stay, all the training on our professional standards will help you generally in business too.
To learn more about the professional standards visit our dedicated area on the site
UK Housing Review
The housing sector bible is what the UK Housing Review is referred to. This annual publication is a must have reference for anyone working in the sector, and as a CIH member you can get it free, as well as a range of events, follow up content and summaries through the year as well!
To get your copy of the latest UK Housing Review visit our website.
Member networks, panels and groups
You’re never alone when working in housing. Everyone is willing to share ideas and help others when stuck and this is why being a CIH member helps you to connect with others in our community.
We have a huge range of groups, from regionally based networks for learning, to policy topic led panels for discussion and debate on the latest legislation. We also have a group (and sub nation groups) for our young professionals called CIH Futures, promoting careers and development in the sector for under 35s.
To find out more about our groups, visit our get involved page.
Discounted training courses and learning
As well as a member organisation CIH is also a leader in housing education with our Awarding Organisation creating housing qualifications for people to study and take their careers to the next level. We pride ourselves on quality standards for all our housing qualifications no matter the level.
Our separate Housing Academy, which is just one of the study centres you can choose to take one of CIH’s qualifications, also offers a range of training courses in a variety of subjects. CIH members can take any of those training courses at a discounted rate.
You can find out more about their available training courses on our website.
Housing Today, Institute of Leadership and TOTUM
As a member of CIH you don’t just get to benefit from CIH resources either. We also have partnerships with external organisations who make sure you benefit from discounts and free subscriptions that will also help advantage your life and career.
- Housing Today – free digital news subscription for paying members, CIH will automatically subscribe you to receive this when you sign up, you can manage your email subscription directly with your Housing Today account.
- Institute of Leadership – discounts available on membership
- TOTUM – free access to a range of store discounts, and access to a paid scheme (TOTUM Pro) offering even more money off.
Now you’ve seen all that CIH membership can offer you, and that’s not to even mention our sector and policy work that you can help influence and be a part of when we are in front of governments to stand up for housing.
What are you waiting for?
