CIH Unlocked is designed to keep CIH members informed and educated about the topics that matter most to them. This exclusive housing publication, crafted specifically for CIH members, is delivered fortnightly straight to your inbox.

With an ever-growing library of content covering everything from building safety and decarbonisation to digital transformation and tenant engagement, Unlocked ensures you have all the information you need in one place.

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David March Orbit Golden

All-in on sustainability: Orbit

Housing association Orbit is striving to embed sustainability into every area of the organisation.
Darren Murinas 1 Golden

Expert Citizens: How to harness the lived experience

Alma Sheren caught up with the founder and CEO of Expert Citizens, an organisation aiming to change negative perceptions and stigma surrounding those who have experienced homelessness, mental ill-health, addiction, domestic abuse, poverty or criminal justice.
Tai 25 1 Golden

TAI 2025: People, policy and purpose 

All the big talking points from TAI 2025.
Trivallis Kieron Montague Golden

Under the hood of Trivallis' 'first of its kind’ community housing service 

Kieron Montague shares insight into Trivallis' new community housing service.
Women Construction Webinar 1 Golden

Webinar takeaways: Women in housing and construction 

All the talking points from our recent webinar exploring the experience of women in the housing and construction sectors.
Lit Match Popart Golden

Grassroots solutions to frontline burnout

Housing officers are facing growing pressures, with burnout an increasing concern. As the sector navigates limited resources, some are taking matters into their own hands, as Liam Turner finds out.

Lesiglation Update Webinar Screenshot Edited

Webinar takeaways: Overview of the latest regulatory developments in housing

Representatives from the Regulator of Social Housing were among the speakers sharing their expert analysis and insight.
Paul Hassan ACH Square

How we’ve fully embraced workforce diversity — and why you should too

Here at ACH, we’re living, breathing and championing diversity. It’s something we’re incredibly proud of, writes Paul Hassan. 
Bricklaying Golden

Housing policy developments in Northern Ireland — Q1 2025

From budgetary considerations impacting the 15-year Housing Supply Strategy to developments in the PRS and social housing allocations, this update provides an overview of key housing policy news and statistical trends in Northern Ireland over the past three months.
Greenspace Group 2

All-in on sustainability: Woven Housing Association

From appointing a new environmental, health and safety team to exploring ways to cut down on both scope 2 and 3 emissions, Derek Johnston explains how Northern Ireland-based housing association Woven is delivering on its sustainability and net zero commitments. 
Sion Adra Golden

All-in on sustainability: Adra

From launching a first-of-its-kind decarbonisation hub to expanding its EV fleet, Siôn Hughes explains how North Wales housing association Adra is doubling down on its green ambitions.
Julie Doyle 1 Golden

Merging purpose with progress: An interview with Amplius CEO Julie Doyle

Julie Doyle shares her extraordinary journey through life and housing with Unlocked, revealing how her experiences paved the way for her to lead one of England’s newest housing associations.
Sturgeon Shf25 Golden

Scotland’s Housing Festival 2025: Progress, challenges, and the path to lasting change

As Scotland battles with what has become a widely acknowledged housing emergency, there was much for sector professionals, leaders, and experts to discuss at this year’s festival. 
Man Office Illustration Golden

Data and culture: Embedding the right approach

With concern growing around how data problems are affecting social landlords’ ability to handle complaints, Mobysoft CEO Paul Evans outlines how senior leaders can go about embedding a successful and long-lasting data strategy.
Scales House Golden

At a glance: Five takeaways from the Regulator’s latest quarterly survey (Sep–Dec 2024)

The Regulator of Social Housing has published its latest quarterly survey, providing key financial insights gleaned from a survey of 200 private registered providers in England.

Why we’re never going back to our old way of recruiting

A depleted post-pandemic workforce caused 56,000-home landlord Home Group to rethink its approach to recruitment. It hasn’t looked back since, as Katherine Hernandez explains.

Mind your language: Why residents should be called what they choose

For social housing residents, the language applied to us can either be used to celebrate or denigrate, and all too often it is the latter, writes Michael Verrier.

Seven big takeaways from our finance data insights webinar with Housemark

What insights can we glean from the ocean of social housing financial data? With help from data experts Housemark, and with a particular focus on Scotland, we sought to find out.

Creating the blueprint for an ethical lettings revolution

Alma Sheren talks with Susan Aktemel, founder and director of pioneering Glasgow-based social enterprise Homes for Good, about how it is bridging the gap for those trapped in the no-man’s-land between social housing eligibility and private renting.

The small housing association producing exceptional TSMs results

Liam Turner talks with Pickering and Ferens’ home services director, Richard Walker, about how they’re building on their impressive Tenant Satisfaction Measures results.

Branwen Evans Places For People Golden

All in on sustainability: Places for People

Places for People’s Branwen Evans shares comprehensive insight into how one of the UK's largest social landlords is leaving no stone unturned when it comes to sustainability and net zero.

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