Our recordings cover various topics, from practical housing management and high-level policy discussions to events designed to support your professional development. All recordings are free for all CIH members, log in and listen/watch from anywhere.
Taking action on domestic abuse amongst older people
The third session in our 2020/21 Older People’s Housing series of events focussed on the issue of tackling domestic abuse. Our guest speaker was Heléna Herklots CBE, Older People’s Commissioner for Wales.
Aspects explored:
- the current picture around domestic abuse and sexual violence in the context of older people
- the barriers that exist to recognise the problems both locally and nationally
- the role the housing sector and housing professionals can play in preventing abuse
- the role of the Commissioner’s office in progressing action on this issue
Making progress together – cultivating board diversity
This webinar hosted by CIH West Midlands provided an opportunity to engage with representatives from Progress Housing Group and Together Housing Group and hear about about their innovative partnership that has led to improving diversity of thought at board level.
We found out how the associations worked together to develop a trainee board member programme that enables people to develop relevant skills and gain experience to secure future board positions.
Facilitators and participants shared their experiences and learning of how initiatives such as this can create opportunities for great governance through board diversity in the future.
What does the charter for social housing residents say about safety in homes?
This was the third webinar of the series of seven which looked into the chapters of the charter for social housing resident in more detail. We explored new mechanisms to ensure that residents are at the heart of building safety and feel safe in their home. We listened to recommended changes and learned more about where there are opportunities to shape key areas and what needs to be done now to prepare
What does the charter for social housing residents say about good quality homes and neighbourhoods?
This was the second of a seven part webinar series which drilled into more of the detail for each of the chapters in the recently published charter for social housing residents – the social housing white paper.
This chapter within the white paper focuses on good quality, decent homes and neighbourhoods, including access to green space, support for wellbeing, tackling ASB and a review of how homes are allocated.
This webinar looked at the specific proposals in more detail discussing opportunities to shape key areas and what you should be doing now to prepare.
Older people and ASB - getting it right
The second session in our 2020/21 Older People’s Housing series of events focussed on the issue of older people and anti social behaviour.
Areas that were explored:
- how the COVID-19 pandemic has impacted practice around managing ASB in the context of older people
- the role of preventative action in reducing instances of anti-social behaviour
- the role of staff and volunteers in effectively managing and building a greater sense of community cohesion
- ways to ensure responses to ASB are proportionate and fair in the context of older people
What does the charter for social housing residents say about complaints?
This was the first of a seven part webinar series which drilled into more of the detail for each of the chapters in the recently published charter for social housing residents – the social housing white paper.
The key themes covered were:
- How residents can access a swift and effective resolution without facing unnecessary barriers
- The changes being introduced and what this will mean in practice
- Opportunities to shape key areas and what you should be doing now to prepare
Building better boards: Putting tenants at the heart of good governance
This virtual event shined a spotlight on the value that tenants can bring to boards. We heard from Jenny Osbourne from TPAS who delivered a presentation on 'How do we put tenants at the heart of good governance?' Richard Blakeway from the Housing Ombudsman Service delivered a presentation on 'Consumer standards and complaint handling – what do you need to know now?'
Jim Ripley, CEO at Phoenix Community Housing and tenant board members Carmen Simpson and Anne McGurk showcased the value and importance of tenant board members at Phoenix.
The charter for social housing residents
Melanie Rees, head of policy and external affairs and Debbie Larner, head of knowledge and products at CIH provided an update on what we need to know about the charter for social housing residents. The publication of the social housing white paper is a major event for the sector. We reflected on the opportunities and the challenges it brings.
The white paper’s key proposals were explained along with what the sector needs to prepare for and the areas on which we need to influence with the overall aim of delivering better outcomes for tenants and residents.
Older people's housing conference
Part one of a five part virtual conference was delivered in partnership with Erosh and sponsored by Alertacall. We listened to presentations looking at how the Covid-19 pandemic has posed huge challenges to professionals working to provide housing and support to older people and explored the future of sheltered housing and the increasing need for flexible housing and care options for older people.
We were also privileged to hear from Erosh patron Dame Esther Rantzen DBE as she outlined the vital importance of sustaining and growing high quality housing, care and support for older people.
Community solutions to empty homes
There are over 25,000 long-term empty properties in Wales and despite a wide variety of good practice, the tools currently at the disposal of local authorities and partners have had limited success in reducing the overall amount of empty homes. Tyfu Tai Cymru partnered with the Housing Studies course at Cardiff Metropolitan to deliver this fresh look at how community solutions can find innovative answers to longstanding questions.
