Dates Times
5 September 2024 10:00 - 16:00
22 November 2024 10:00 - 16:00
16 January 2025 10:00 - 16:00
£235 +VAT
£375 +VAT

This online training course looks at the different types of damp and how to identify them. It then focusses on the issues of condensation and mould, how to prevent, how to deal with and how to educate residents on the issues. It also looks at the changes landlord organisations may have to make to policy and practice.

Damp, mould and condensation have been a feature of many homes over a long period of time. The change in construction practices coupled with the increase in water vapour production by everyday life has contributed to conditions which allow mould to flourish. Condensation in particular has been misunderstood and misdiagnosed, being labelled a “lifestyle” issue which is often ignored by landlords.

Damp, mould and condensation are serious problems for tenants and landlords and this course will give you knowledge and tools to tackle this ever-growing challenge.

What will I learn?

At the end of this online training course you'll be able to:

  • Understand the four types of damp and how to identify them
  • Identify the different types of mould that can occur in damp houses
  • Explore whether condensation is a “lifestyle ” issue
  • Appreciate the health conditions that can be caused by exposure to mould
  • Discover ways to reduce condensation and remove mould
  • Look at policy and practice when dealing with complaints about damp
  • Start to plan what your organisation needs to do to improve your approach to this problem.

Who should attend?

This course is beneficial for housing associations, housing cooperatives, charities, and other organisations and groups who deal with tenants or other residents who experience dampness and mould in their homes.

Please note: The content of this course is predominantly England based; however, if you require Scotland, Welsh or Northern Ireland content, we can accommodate this. When booking your place, please let us know in the learning needs box on your booking, and we'll be in touch to discuss.

Benefits of attending

Here at CIH, we want to provide everyone in housing with the skills and knowledge needed to keep up with the ever-changing environment. Our online training has been developed by expert professionals on critical topics and allows you to apply the learning to your day job.

Your trainer
Your trainer

Eileen McCallum is a popular trainer with over 43 years’ experience in social rented housing. She worked for Glasgow District Council from 1979 until 1992 as a housing officer, a repairs officer and a repairs manager. She began training for the Chartered Institute of Housing in 1987 and quickly became a sought-after trainer due to her depth of knowledge and her engaging style. She left GDC in 1992 and has been a freelance trainer ever since.

She has a particular interest in dampness and condensation and has been used as an expert witness on several occasions.

How to book your place

You can book your place by selecting 'Pay now' at the top of this page and completing our online application form. You will need to sign in or create a 'My CIH' account. You can find instructions below.

Before booking, please ensure you have your payment details to hand, and a PO number if your organisation is paying for your training.

Creating a My CIH account

To apply for this training course you will need to register for a My CIH account.

To create your account, visit My CIH page and click the 'Sign up now' link to follow the steps to create your account. You can read our step-by-step guide to creating an account.

If you already have a My CIH account, just follow the sign in by entering your email address and password as usual.

Are you having trouble logging in or creating your account? Please read our step-by-step guide or call our membership services team on 024 7685 1700 or email

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