Member Only 08 Jul 2020

Getting your repairs service back up and running during COVID-19

As we start easing the Covid-19 lockdown restrictions what will the impact be on repairs and maintenance services? How will organisations deal with the backlog of repairs, reach out to customers in a meaningful way and manage customer expectations.?

Our speakers reviewed the current situation, explored how we work towards returning to normal service, considering how long this might take and explored whether there are opportunities to be taken from this crisis to do things differently in the future.

See more

Become a member and gain full access to our recordings