Our recordings cover various topics, from practical housing management and high-level policy discussions to events designed to support your professional development. All recordings are free for all CIH members, log in and listen/watch from anywhere.
Cost of Living - The Impact on Families & Children
Hear from organisations working to support families and children and explore what more housing providers can do.
As the cost of living crisis continues, families are struggling to make ends meet and are torn between heating their homes, putting food on the table, or both. It is having a significant impact on the well-being of children both mentally and physically.
This member-exclusive webinar will discuss the true impact of the cost of living in more depth and will highlight the work happening across both the housing and charity sector to help alleviate the pressures. The aim of the session is for you to take away helpful practical actions to help those most in need.
Building Better Boards: Treasury Management
This session will help board members to develop their knowledge and skills around the complexities of treasury management and gain confidence to ask those crucial questions.
The event was exclusive to CIH Members and will be particularly relevant to chief executives, board chairs, board members, company secretaries, governance officers and managers and local authority councillors.
Why watch?
- Watch fellow CIH Members participate in the conversation with our expert speaker – we encourage delegates to challenge, debate and share their ideas and insights.
- Watch fellow board members and governance professionals discovering new ideas to guide your organisation through the complexities of treasury management.
Your speaker:
- Mike Roche, director, Savills Financial Consultants
Leading the way on the rented sector strategy
Discover Scottish Government's priorities for the rented sector.
Why watch?
The proposed rented sector strategy has the potential to transform the relationship between tenants and landlords, drive fundamental improvements in building standards and embed professional practice even deeper into the housing workforce. But with the consultation closing earlier this year, what are the Scottish Government's priorities for the rented sector, and how can housing professionals continue to engage with the process?
Watch this session to hear directly from the minister for zero-carbon, active travel and tenants rights, Patrick Harvie MSP, on his priorities for the rented sector.
The Cost of Living and Disability
This webinar looks at how the cost of living crisis is disproportionately impacting disabled people, and what housing providers can do to support them.
Why watch?
During this session you will hear from:
- Gemma Hope, director of policy at Leonard Cheshire
- Kate Henderson, head of strategy and planning, and Richard Brint, researcher at Riverside
- Christina McGill, director of social impact and external affairs at Habinteg
- Sarah Davis, senior policy advisor at the Chartered Institute of Housing
Strategic skills planning tools
The final webinar in the series looking at skills for the housing sector, this session combines learning from the previous sessions and explores practical tools that can be used within your organisation.
Why watch?
During this session you will:
- Discuss both good and bad experience of strategic skills planning
- Explore the current skills landscape in your organisation
- Discover how you can effectively plan to bridge the skills gaps and resource shortages.
Tackling the Cost-of-Living Crisis
The latest insights and practical guidance to help tenants and residents through the cost-of-living crisis.
The UK is currently facing a cost of living crisis. With inflation at a forty year high and rising energy prices, there are growing concerns for the most vulnerable households and the impact this will have as we head into winter. Now is the time to come together, to learn and share best practices about how we as housing providers can work to support residents, particularly financially-vulnerable households.
Join us at this Housing Management Masterclass to hear the latest updates and best practice guidance for supporting our teams and residents.
Why watch?
- Hear from leading experts on the latest insights and guidance on tackling the cost of living crisis
- Learn from case studies showcasing ways in which housing providers are working in partnership at a local level to support residents
- Discuss income management and what housing organisations are doing to support their customers.
You can access our recent cost of living briefings which you can find on our publications listing.
Building talent pipelines
The fourth in a series of masterclasses looking at skills for the housing industry. This session looks at how we can develop the skills that are so hard to find.
Why watch?
During this session you will:
- Explore traditional approaches and more modern thinking
- Understand the most appropriate method for your organisation
- Discover how talent pipelines can fit into a broader plan.
Launch of UK Housing Review autumn briefing paper 2022
Catch up with the latest developments in housing policy across the UK.
A must-attend event for housing professionals across the UK, this is your opportunity to come together with UK Housing Review authors to explore the latest developments from the sector since the release of the full edition in March 2022.
Building on the key themes identified in the spring edition, we’ll share expert analysis and specialist insight on a range of topics from homelessness and sustainability, to building safety, cost of living and homeownership, to help you build a clear picture of the current housing landscape.
The gendered impact of the cost of living crisis
This webinar, hosted as a joint CIH and Women’s Housing Forum event, looks at how the cost of living crisis is disproportionately impacting women, in particular domestic abuse victims and survivors.
Why watch?
During this session you will hear from:
- Dr Sara Reis, head of research and policy at Women’s Budget Group, who gives an overview of the gendered impact of the cost of living crisis
- Ellie Butt, head of policy, public affairs and research at Refuge and Lizzy Dobres, policy and practice manager at Women’s Aid, on how cost of living pressures are impacting domestic abuse services and survivors, reflecting on key findings from their recent research and outlining key calls to action.
Customer Psychographic Segmentation and Insight
Gain a greater understanding of your customer base to improve service design and tailor your offer.
Why watch?
- How you can better understand your customers through needs and behaviours
- How to improve the way you measure customer experience (in preparation for but also beyond TSM)
- How to develop an inclusive and continuous approach to customers' voices.
