Our recordings cover various topics, from practical housing management and high-level policy discussions to events designed to support your professional development. All recordings are free for all CIH members, log in and listen/watch from anywhere.

Member Only Virtual event 27 Oct 2021

Building Better Boards: Inclusive recruitment and succession planning

Watch this event back to discover practical advice and tips to ensure your board has a good blend of experiences, skills and knowledge, along with a diverse set of views and backgrounds.

The Chartered Institute of Housing is delighted to bring you the next Building Better Boards event focussing on inclusive recruitment and succession planning to ensure boards are fit for the future.

Robust and effective boards are comprised of the right people with the right skills who are driven to support housing organisations in delivering outcomes for the tenants and communities they serve. Are you confident that you are reaching the best people for your business?

The event is relevant for chief executives, chairs, board members, company secretaries and governance leads.

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21 Oct 2021 | Policy change

UK Housing Review Autumn Briefing Paper launch event

Watch the event about UK Housing Review Autumn Briefing Paper, packed with data about the housing market, social housing, benefits and homelessness.

Topics that were discussed include:

  • Outlook for the homeownership market and first-time buyers after the pandemic
  • Homelessness trends and recent policy development in Scotland
  • Economic prospects
  • The stamp duty holiday and its effects
  • What does levelling-up mean for housing?
  • The continuing controversy over planning reform in England
  • Affordable housing investment across the UK
  • The zero-carbon challenge
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Member Only 19 Oct 2021 | Career development

Introduction to CIH mentoring

In this virtual event, we explored the new CIH mentoring platform and learned more about the benefits of mentoring, roles of mentors and mentees, reverse mentoring, the importance of championing diversity and inclusion, and shared mentoring best practices. We walked through the new mentoring system, functionalities and resources. We also heard from four mentors and mentees who shared their experiences of mentoring.

Member Only Member-exclusive 14 Oct 2021 | Skills development

Wales Virtual Leadership Summit

As we begin to build our way back from the pandemic, we need leadership at all levels which means the cultural shift that many organisations face will undergo as we move to a more permanent agile working environment. Watch the recording to find out more.

What you'll learn: 

  • Learn how the post-Senedd election policy and fiscal landscape is shaping up and what this will mean for the housing sector
  • Find out how we begin to meet the Welsh Government’s ambitious target of 20,000 social homes by 2026
  • Discuss how we lead and manage cultural change in our organisations as we transform into a more agile workforce
  • Cover the role that housing professionals and organisations can play in the equality and diversity agenda
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Ideas lab 06 Oct 2021 | Technical update

Social Housing White Paper: Practical approaches to increasing resident safety through two way engagement

Join Alertacall and their expert panel of speakers, as they explore the recent Charter for social housing residents and discover how you can maintain and encourage regular contact with your communities.

The ideas lab looks at best practices adopted by two housing providers to meet the guidance set out in the White Paper. In particular, how to maintain and encourage regular contact with residents and their housing service, improve repairs reporting and the digital services and Internet of things (IoT) devices available to help to further increase safety and security.

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21 Sep 2021 | Masterclass

Ethical internet of things (IoT) for social housing

Join the panel of speakers to discuss the report, define the key concerns of both landlords and residents and discover that they align closely with global-level work on principles for Artificial Intelligence ethics.

The speakers covered:

  • The report and define the key concerns of both landlords and residents and discover that they align closely with global-level work on principles for Artificial Intelligence ethics
  • How the report contains a series of recommendations to guide action to ensure that IoT is both embraced by residents and delivers maximum efficiencies for landlords
  • How these technologies will vastly enhance the data we have on our social homes to enable us to provide better services at a cheaper cost
  • Assess the key hurdles when it comes to acceptance and adoption of IoT
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Member Only 21 Jul 2021 | Masterclass

ASB spotlight: Tackling challenging neighbour disputes

During the COVID-19 lockdown, most housing organisations have seen an increase in the anti-social behaviour cases they are dealing with; most cases are classified as neighbour disputes that are pretty challenging to deal with and can be open for a long time.

Jim Nixon, the community safety professional and podcast mentor, provided advice and guidance around tackling the more difficult neighbour disputes that can be ongoing for an extended period if they are not handled correctly in the early stages.

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Member Only 14 Jul 2021 | Masterclass

ASB spotlight: effective methods to support hoarding

We heard from hoarding specialist Heather Matuozzo, who on behalf of Birmingham City Council, has been working with people who hoard. Heather shared effective methods to support people who hoard.

Heather explored case studies and provided guidance on how to manage this complex area of housing. To find out more about how to support people who hoard please visit https://www.cloudsend.org.uk/

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Member Only 08 Jul 2021 | Technical update

Reducing and preventing domestic abuse: housing’s ongoing role

Reported domestic abuse cases increased by 10% during the first lockdown in 2020, with domestic abuse charities reporting a high level of demand for their services. Sector experts explained what organisations can do to prevent and reduce domestic abuse and shared the latest update on policy developments.

For further support please see The Guinness Partnership Domestic abuse booklet.

Download domestic abuse booklet

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08 Jul 2021

Supporting the PRS through and beyond the COVID-19 pandemic

This virtual event reflected on the role the private rented sector has played in providing homes for people during the pandemic. We heard about the support that has been made available and what lessons have been learnt.

Would you like to discuss our recordings with a member of the team?